Comprehensive protection
How it's working
2. The user receives a repair quote and on this basis decides whether he wants to make a repair / replacement for a fee or through DJI Care Refresh.
3. After selecting the DJI Care Refresh option, the user pays a fee of --- PLN for the first replacement or --- PLN for the second replacement and receives a new product or a product with no signs of use.
4. The exchanged product is priority delivered to the user with free shipping.
Flyaway Coverage
DJI Care Flyaway is an additional service in the DJI Care Refresh service plan, which allows you to receive a completely new drone in the event that the previous one flew away for unknown reasons and could not be recovered. In the event of an unintentional loss of the drone, simply pay the appropriate service fee to receive a completely new product. The service is available to all users who have purchased DJI Care Refresh protection (Mini 2, Mavic Air 2), including those who purchased it before the introduction of the Flyaway service.
- DJI Care Refresh (annual plan) offers two replacements, including one opportunity to take advantage of Flyaway Coverage.
- DJI Care Refresh (2-year package) offers three replacements, including two opportunities to take advantage of Flyaway Coverage.
- *DJI Care Refresh+ offers one chance of replacement in case of damage or one Flyaway cover in the second year.
*Activate Flyaway Coverage by linking:
*To take advantage of Flyaway Coverage, the user must link your DJI account and a remote controller with the drone using the DJI Fly app. If he does not do so before the possible escape of the device, he will not be able to use the exchange service.
Reservations
2) Theft or abandonment of the product.
3) Damage caused by flying in inappropriate weather conditions.
4) Transmitter, additional accessories.
5) Deliberate loss of the drone.
6) Case damage that does not affect product operation.
7) Direct or indirect damage caused by force majeure.
8) Defects occurring outside the validity period of DJI Care Refresh.
9) Additional fees related to improving the model, improving its performance.
10) Defects resulting from modifications that do not comply with the instructions in the user manual or from using incompatible batteries and chargers.
11) Defects resulting from the use of unauthorized accessories, batteries or software.
Specification DJI Care Refresh DJI Mini 2 (1 year) - INSURANCE
The product comes in an electronic version (unique code) and will be sent to the email address provided after the order is placed. For fulfillment when placing an order, select "DJI Care" shipping"