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Drone service and repair

MEGASERVICE / Gdynia

Drone service DJI and FPV. We repair, configure and restore drones to flight.

A crashed drone, gimbal error, problem with the controller, ESC, motor or configuration? MEGADRON service in Gdynia serves customers from the Tricity area and all over Poland. You can deliver your equipment personally or send it by courier.

MEGADRON drone service in Gdynia - drone repair

Service — phone support

Monday–Friday: 9:00–17:00
Saturday: 10:00–14:00

58 350 00 88

Service — email address

Information and inquiries regarding repairs and their status.

serwis@megadron.pl

Drone service / Gdynia

Professional MEGADRON drone service.

We mainly repair DJI and FPV drones, but we also accept many Autel and Xiaomi models. The extensive MEGADRON store facilities give us access to parts, components and accessories needed during repairs.

If your drone has crashed, does not start, reports an error, has a damaged gimbal, arm, motor, controller or requires configuration — start with the service form. Each request is analyzed individually, and before starting a paid repair we provide a cost estimate and wait for your approval.

We service equipment from customers in Gdynia, Gdańsk, Sopot and throughout Poland. You can leave your drone at our showroom at Chwaszczyńska 5 Street in Gdynia or send it to us using your chosen carrier.

Request / 3 steps

Fill in the service form and assign a repair number.

01

Create an account and report a repair

Complete the online form. After registration you will receive an individual repair number in the format MD/**/**/**.

Important: even if you already have an account in the MEGADRON store, you need to create a separate account in the service system. Service repairs are handled and billed independently from store purchases.
02

Send or deliver your equipment

After creating a request, send the device to Gdynia or leave it personally at the MEGADRON showroom. You can send the package yourself or use WygodneZwroty — without printing a shipping label.

03

Mark the package with the repair number

Place the number MD/**/**/** next to the device or on the shipment. When contacting the service department, always provide this number — it will help us find your request faster.

We provide diagnostics, cost estimates and important status changes by email or phone. Repair details are also available after logging into the service system.

Shipping to the service

MEGADRON Store
ul. Chwaszczyńska 5
81-571 Gdynia
881 422 768 (courier number)

In the WygodneZwroty form you will see the current shipping cost and available delivery options — courier or parcel locker. The shipment is paid online before sending.

Personal delivery

MEGADRON Store
ul. Chwaszczyńska 5
81-571 Gdynia
Monday–Friday9:00–17:00 Saturday10:00–14:00
Check the package contents before shipping. Send only the items necessary for diagnostics — usually the drone, battery and controller. Remove the memory card and make sure the contents of the shipment match what you entered in the form. The service is not responsible for additional accessories not listed in the request. Make a backup copy of important data. Save photos, recordings, settings, flight logs, internal memory contents and other data stored on the device. Diagnostics and repairs may require restoring factory settings or updating the software.

Time / status

You know what stage your drone repair is at.

Standard repair time depends on the type of fault and availability of parts. If you need your equipment sooner, ask about the express service before registering the device.

Standard repair time

7–28 days

The deadline may be extended when:

  • the number of pending repairs is higher than usual,
  • the fault requires more complex diagnostics,
  • the required part is temporarily unavailable on the market.

Express repair

3–7 days

The additional express service fee starts from 150 PLN. Express availability depends on the type of fault and parts availability, so contact us before sending your drone.

Repair status available 24/7

We inform you about important changes by email. After logging into your service account, you can check the repair card and information saved with your request at any time.

  • Planned completion date
  • Number of days since acceptance
  • Current repair status
  • Service diagnosis and arrangements

Parts used during repairs are covered by a 90-day warranty. The warranty does not cover devices damaged by water and does not apply after unauthorized intervention.

Scope / brands

Which drones do we repair?

We have the greatest experience with DJI and FPV constructions. We also accept equipment from other manufacturers and custom devices — if you do not see your brand below, contact the service department before shipping.

Most models

Autel

We repair most Autel models, provided that parts availability allows the service to be completed.

After consultation

Xiaomi

We accept selected Xiaomi models. Before sending a non-standard device, it is worth confirming repair possibilities with us.

Special procedure

Water-damaged drones

We perform cleaning, diagnostics and attempts to restore the device. Such repairs may require significantly more time.

Documentation

Insurance valuation

We prepare expert reports and valuations of damaged equipment for insurance companies. To start the procedure, complete the same service form.

Price list / approximate

How much does drone service cost?

The price depends on the model, parts and scope of work. After diagnostics, we send a quotation and start repairs only after approval. We do not charge for repairs that you have not accepted.

Diagnostic cost

From 150 PLN

If you decide not to proceed with the repair, you only pay for the completed diagnostics. After accepting the repair cost, diagnostics are included in the repair price — you do not pay for them twice.

How does the quotation work?

After checking the device, you receive a message with the diagnosis and repair cost. You can accept the quotation or decline and collect the equipment after paying for diagnostics.

Popular repairs

  • Software / calibration / binding from 200 PLN
  • Parts replacement service from 330 PLN
  • Controller USB replacement from 220 PLN

Drone modifications

  • Installation of range-extending antenna from 200 PLN
  • AxisFlying modifications from 330 PLN + parts

Warranty / DJI Care

  • Service support for equipment purchased at MEGADRON 0 PLN*
  • Service support for a drone purchased elsewhere from 300 PLN
  • DJI Care Refresh replacement service from another store from 200 PLN + replacement

*No additional MEGADRON service fee. For DJI Care, additional charges resulting from the insurance terms may still apply.

MEGA fast repair

Additional fee from 150 PLN. Express repair usually takes from 3 up to 7 days, if the type of fault and parts availability allow it.

Water-damaged drone

Initial cost from 450 PLN includes cleaning and diagnostics. It is independent of further repair progress. Repairing a water-damaged drone may take up to 3 months.

DJI Care after the deadline

Recording a verification video and submitting a request for DJI Care assignment: 100 PLN. You can also complete this procedure yourself.

How to submit a request ↗

Workshop / completed repairs

Example repairs at the MEGADRON service center.

From simple mechanical replacements to electronics diagnostics, configuration and FPV construction repairs.

Service parts

Looking for drone parts?

At the MEGADRON store you will find DJI service parts, and our facilities also include selected used and hard-to-find components for older models. Controllers, housing elements, components and accessories can help both during professional repairs and DIY projects.

If you are looking for a specific component, write or call us — we will check whether we can provide it or use it during the repair.

FPV drone service

FPV from first binding to post-crash rebuild.

Hundreds of hours spent building, configuring and flying FPV drones translate into practical service experience. We can build and configure a complete setup from scratch or repair a drone that returned from a flight in several pieces.

  • configuration and binding,
  • replacement of ESCs, motors and damaged arms,
  • receiver and control system changes, e.g. FRSKY → CRSF,
  • supporting elements made with 3D printing and carbon component fitting,
  • building a complete FPV drone from selected components.

FAQ / drone service

Frequently asked questions about drone repairs.

The most important information about repair time, shipping, DJI Care, warranty and preparing your device for service.

How long does it take to repair a drone?

Standard repair usually takes around 7–28 days. The time depends on the type of fault, number of requests and availability of parts. More difficult repairs may take longer.

Is faster repair possible?

Yes. Express service costs additionally from 150 PLN and usually reduces the repair time to 3–7 days. Before sending the equipment, contact the service department to confirm whether express repair is possible for your case.

Where can I find the drone serial number?

The serial number (S/N) is usually located on the original box and on the device itself, for example inside the battery compartment. Exact location depends on the model.

What should I provide to the service center?

Usually the drone, battery and controller are enough. Remove the memory card and do not include accessories that were not listed in your request. If an additional element is needed to reproduce the problem, the service team will contact you.

Is the repair covered by warranty?

Yes. Parts used during repairs are covered by a 3-month service warranty. This does not apply to repairs of water-damaged devices.

Where can I check the current repair status?

We inform you about important changes by email. After logging into your service account, you have 24/7 access to the repair card, status, diagnostics and saved deadline information.

I need a valuation for an insurance company. What should I do?

Complete the service form and mention that you need an expert report or valuation for an insurance company. After receiving the equipment, we will prepare the documentation required for the compensation process.

Can I send you a drone for DJI Care if I did not buy it at MEGADRON?

Yes. If the equipment or DJI Care was not purchased at MEGADRON, we charge from 200 PLN for DJI Care Refresh replacement handling. The replacement fee resulting from your DJI Care package terms is added separately.

What should I send if I ship a drone for DJI Care?

In a typical request, the drone and battery are sufficient. Requirements may vary depending on the model and type of request, so it is worth confirming the required set with the service team before shipping.

Do you handle warranty repairs for equipment purchased elsewhere?

Yes. Handling a warranty request for equipment purchased outside MEGADRON costs from 300 PLN. For equipment purchased in our store, we do not charge an additional service fee for warranty handling.

My drone was flooded. What should I do?

Do not turn on the device and do not try to check whether it still works. The initial procedure for a water-damaged drone costs from 450 PLN and includes cleaning and diagnostics. Due to the nature of such faults, repairs may take up to 3 months.

Can I provide my own parts for the repair?

No. Repairs are performed using components from our own warehouse, allowing us to control the origin of parts and the quality of the completed service.

Do you repair drones other than DJI?

Yes. Apart from DJI, we service FPV drones, most Autel models and selected Xiaomi devices. For unusual equipment, contact us before shipping.

Where can I find DJI Care Refresh?

You can find the current DJI Care Refresh package offer in the MEGADRON store. View DJI Care Refresh →

MEGASERVICE / let's start?

Describe the fault. The service team will take care of the rest.

Create a request, receive your MD number and send or deliver your drone to Gdynia. If you are not sure whether we repair your model, call us at 58 350 00 88.

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