Frequently Asked Questions

MEGADRON is primarily an online store that ships throughout Poland and the European Union. We also have a brick-and-mortar store in Gdynia and our own warehouse. Thanks to this, we’re able to ship a large portion of our orders very quickly.

DJI drones are our core focus, but we don’t limit ourselves to just one brand. We also import and test equipment from other manufacturers. Before we add a new drone to our lineup, we check to make sure it actually works as it should. We don’t just throw random junk into the store just because it’s cheap or looks good in a photo.

At MEGADRON, you’ll find, among other things:

• recreational and professional drones,
• DJInd Enterprise drones for businesses and public entities,
• ready-to-fly FPV drones,
• parts for building your own FPV drones,
• batteries, propellers, chargers, filters, and other accessories,
• action cameras and gimbals,
• underwater drones,
• power stations,
• cleaning robots,
• state-of-the-art robotic devices.

We’re not just a store. We also offer:

• drone repair services,
• equipment rentals,
• drone training,
• assistance with initial setup,
• pre-purchase consulting,
• post-purchase support,
• equipment demonstrations and implementations for businesses,
• customized services for public entities.

We have dedicated staff members who work with businesses and institutions. We also regularly train our own team, test new devices, and keep up with market trends. Because it’s not just about the equipment—it’s also about knowing how to use it effectively.

Visit the MEGADRON store

We’re the most approachable drone experts around. We give concrete advice—no fluff and no reciting specs alone.

We’ve been in business since 2014 and were among the pioneers of the drone market in Poland. Over that time, we’ve built up experience, our own warehouse, a brick-and-mortar store, a service center, a rental shop, and a team of people who really know their drones.

Key differences:

• We don’t just sell DJI. We compare different brands and select equipment tailored to your needs.
• We test products. We don’t add random devices to our lineup that might fall apart after just a few flights.
• We have our own repair shop. We’re here to help if something stops working or your drone has a run-in with a tree.
• We have a wide selection of parts and accessories—including those that are hard to find in other Polish stores.
• We’re here to help before and after your purchase. You can call, email, or visit us in Gdynia.
• We share our knowledge. We create guides, reviews, comparisons, and videos.
• We serve beginners, businesses, and FPV enthusiasts alike.

We don’t want to sell you the most expensive drone. We want to help you choose equipment that truly meets your needs.

When you buy a drone from MEGADRON, you get more than just the box.

We include a mandatory sticker with the operator’s number with your drone. For select orders, you can also choose a free gift available in your cart.

If the equipment doesn’t meet your expectations, you can take advantage of our efficient return process in accordance with the store’s terms and conditions. The equipment is also covered by an appropriate warranty.

If something goes wrong with your drone, we’ll help you file a claim or process a “DJICare Refresh.” You don’t have to figure out on your own where to send the device or who to contact.

Plus:

• you have access to a wide selection of accessories in one place,
• you’re buying proven equipment,
• you can take advantage of our service,
• you can get help setting up your device,
• you can speak with someone who knows the equipment,
• you support the growth of a Polish company specializing in drones.

Customers value us above all for our fast delivery, practical assistance, honest advice, and efficient problem-solving.

We don’t pull the wool over your eyes. If cheaper equipment is sufficient for your needs, we’ll tell you so. If we don’t know something, we’ll look it up instead of making up an answer.

Terms like the following often come up in reviews:

• fast shipping,
• reliable service,
• helpful staff,
• good advice,
• drone enthusiasts,
• efficient problem-solving.

See customer reviews of the MEGADRON store

We focus on long-term relationships, growth, and gaining practical knowledge. We provide training and strive to distribute responsibilities in a way that allows people to grow in what they enjoy and what they’re good at.

We have a strong team. The founders of MEGADRON have been friends since childhood, and the company was born out of a shared interest in new technology and drones.

Learn about MEGADRON’s history, mission, and vision

Check MEGADRON’s LinkedIn profile for current job postings. If there are no active openings but you’re really interested in working with us, send your resume and a brief note about yourself to:

sklep@megadron.pl

We can’t promise we’ll find an open position right away. But we’ll always be happy to read your message.

Yes. MEGADRON is an authorized DJI partner and one of the brand’s main partners in Europe.

We specialize in DJI drones, but we don’t limit our selection to just one manufacturer. This allows us to compare different solutions and select equipment based on your needs, not just the logo on the case.

We have a very wide selection of drone accessories from various manufacturers.

Among other things, you’ll find:

• batteries,
• chargers and charging hubs,
• propellers,
• propeller guards,
• ND filters and other camera filters,
• bags, backpacks, and cases,
• cables and adapters,
• mounts,
• landing pads,
• memory cards,
• controllers,
• panel antennas,
• replacement parts,
• soldering tools and components,
• parts for building FPV drones.

We strive to offer products from a variety of manufacturers. For us, the brand is less important than whether the product works well, is compatible with your equipment, and offers a reasonable price-to-quality ratio.

If you’re not sure whether a particular propeller, battery, filter, or FPV part will fit your model, please email or call us. It’s better to check before buying than to discover after delivery that two parts don’t fit together.

You’ll always find the exact contents of the package in the description of the specific product, usually in the “Included” section.

Don’t rely solely on the main photo. The same drone may be sold in several versions that differ in terms of, among other things:

• the number of batteries,
• the type of controller,
• an additional charger,
• a charging hub,
• a bag,
• filters,
• spare propellers.

If you’re comparing two kits and can’t tell the difference, send us the links. We’ll tell you exactly what’s included in each one.

The Fly More Combo is an expanded kit that includes a drone and the most essential accessories.

It usually includes:

• extra batteries,
• a charging hub,
• spare propellers,
• a bag or other accessories.

With the extra batteries, you can spend much more time in the air. The set is also usually a better deal than buying all the items separately.

The exact contents of the Fly More Combo depend on the model, so always check the “Included” section on the product page.

Yes. MEGADRON isn’t just about large and expensive drones.

We offer small models designed for fun and learning to fly, starting at around 109 zł.

When choosing a drone for a child, consider:

• the child’s age,
• where they’ll be flying,
• propeller guards,
• availability of extra batteries,
• the durability of the build,
• ease of control,
• availability of replacement parts.

Small drones often fly for about 6 minutes on a single battery, so it’s worth considering an extra battery right away.

Check out drones for kids

You can also tell us the child’s age and your budget. We’ll help you find a model that makes sense.

You have three simple options.

Option 1: Give us a call.
Tell us what you need, what your budget is, and what you plan to use the equipment for. We’ll advise you and can place the order for you.

Option 2: Send us a message.
Email us at sklep@megadron.pl. It’s best to specify the intended use, your budget, and the models you’re considering right away.

Option 3: Place your order yourself through the website.

1. Go to megadron.pl.
2. Select the product you’re interested in.
3. Add it to your cart.
4. Select your shipping and payment methods.
5. Enter your shipping information.
6. Pay for your order.
7. We’ll pack your order and ship it to you.

You can shop without registering or create an account. We recommend creating an account because you’ll be able to view your purchase history and accumulated loyalty points.

If you know what you want to buy, the whole process usually takes just a few minutes. If you spend more time deciding what to buy than placing the order itself, give us a call. We’ll help you out.

Check out our ordering help

Yes.

You can receive a discount code by subscribing to the newsletter, among other ways. After making a purchase, you can also earn loyalty points that will come in handy for future orders.

Sign up for the MEGADRON newsletter

The newsletter isn’t just about discounts. We also send out information about new releases, regulatory changes, guides, and the latest news from the world of drones.

Yes. For larger orders, we can offer customized terms.

This applies especially to:

• purchases of multiple devices,
• larger kits with accessories,
• corporate orders,
• purchases for public entities,
• larger implementations.

Please contact us before making a purchase and provide a list of products. We’ll see what we can offer.

Email: sklep@megadron.pl

Depending on your order, you can use, among others:

• BLIK,
• credit/debit card payments,
• instant online payments,
• traditional bank transfer,
• payment based on a pro forma invoice,
• cash-on-delivery payments,
• 0% installment plans,
• and leasing.

In our brick-and-mortar store, you can pay by card or cash.

You’ll also see the available payment methods when placing your order.

See all payment methods

Yes. However, the installment plan itself must be registered under an individual’s name.

The process is 100% online. Select “installments” as your payment method, proceed to the form, and fill in the required information.

Check out 0% installment plans for drones

Yes. We offer leasing through LeaseLink.

The entire process takes place online. You select the equipment, fill out the LeaseLink form, and provide your company information.

Leasing is available for, among other things:

• drones,
• cameras,
• gimbals,
• equipment intended for business use.

Check out leasing options for drones and gimbals

Most products come with a standard 2-year warranty.

You can find the exact warranty period in the specifications on the specific product page. Not every product and not every type of customer has the same terms, so always check the information for the device you’ve selected.

If you don’t see this information or have any questions, please send us a link to the product at sklep@megadron.pl.

Registration details:

Tax ID (NIP): 5862255479
National Business Registry Number (REGON): 222157882

Bank: ING Bank Śląski
Primary account number: 86 1050 1764 1000 0090 3181 1970
SWIFT/BIC: INGBPLPW

Yes. Use the split payment mechanism for business payments.

Our system does not automatically verify whether a transfer was made using the split payment mechanism. If you do not use it, you are responsible for ensuring the payment is settled correctly.

In online banking, select the “VAT transfer” or “MPP” transfer message and enter the information required by the bank.

Make the transfer to the appropriate account, depending on the currency.

SWIFT/BIC: INGBPLPW

Recipient:

Please enter the order number in the transfer description.

After placing your order, the system automatically generates a pro forma invoice. You can make the payment using the details provided on this document.

We typically ship throughout Poland and the European Union.

Estimated delivery time:

• Poland: 1–2 business days,
• European Union: 2–6 business days.

Shipments to islands may take longer.

We can also ship orders outside the European Union. However, this depends on the country, the carrier, and the type of product ordered. Specific restrictions may apply to devices with large batteries.

To check shipping availability, email us at sklep@megadron.pl or give us a call. Please provide the destination country and a link to the product.

Check delivery information

You can check current availability on the specific product page.

The exact estimated shipping time is listed below the large yellow “Add to Cart” button.

If you’re ordering multiple products at once, we’ll typically ship the entire order once the last item becomes available.

Example: You order three products. We have two in stock, and the third will be available in three days. By default, we’ll ship the entire order once all three are ready.

Don’t want to wait? Contact us. We can split your order into two shipments and send the in-stock items sooner.

Yes. We provide a date based on current information about the product’s delivery.

The date may sometimes be pushed back by a few days, especially for new releases and initial shipments from the manufacturer. In about 95% of cases, we ship the equipment on the date listed on the website.

You’ll find the most up-to-date date under the “Add to Cart” button.

After you pay for your order, we’ll also send you an email with a summary and the estimated shipping date.

If you need the equipment for a specific trip or project, please contact us before purchasing. We’ll check the current status.

If the product is in stock and we specify that delivery time on our website, the package should arrive the next business day.

About 95% of our domestic shipments reach the customer the very next day.

However, we do not have remote control over the courier. Delivery may be delayed by factors such as:

• the pre-holiday period,
• very high volume of shipments for courier companies,
• adverse weather conditions,
• a sorting facility malfunction,
• unforeseen events.

The most important information is the shipping date listed on the product page.

We have one brick-and-mortar store in Gdynia:

Before coming in for a specific product, it’s a good idea to call and make sure that the model you want is in stock.

Check out the MEGADRON brick-and-mortar store in Gdynia

Yes, if the model is available in-store or we have a demo unit.

You can see the equipment in person, compare controllers, test the controls, and check the image quality from the cameras. If conditions and the specific equipment allow it, we can also demonstrate a flight.

Please call before coming in for a specific model. We’ll check if we have it in stock and if we can set up a demonstration.

If you spend some time with us, we’ll make you some coffee ☕

Yes.

We can help with, among other things:

• initial setup,
• activating the device,
• connecting the drone to the controller,
• app installation,
• basic setup,
• checking for updates,
• setting up basic functions.

Let us know in advance if you need this kind of assistance. We’ll set aside enough time for you.

Yes. The service center is located at the MEGADRON brick-and-mortar store in Gdynia.

We perform some repairs on-site. Depending on the model, the type of malfunction, and the required procedure, some equipment may be sent to an external service technician or the manufacturer’s official service center.

Check out information about the MEGADRON drone service

Usually not.

The drone must be sent to a technician, who will inspect the device, determine the cause of the problem, and assess what parts or work will be needed.

Diagnosis usually takes a few days. The time depends on:

• the current backlog,
• the drone model,
• the type of damage,
• part availability,
• the need for additional testing.

If time is of the essence, please let us know when you drop off your equipment. We’ll see what we can do.

We service all popular modelsDJI

If you have a drone from another brand or an unusual model, please contact us before shipping it. Provide the exact name of the device and describe the problem.

Email: sklep@megadron.pl

We’ll check whether we can perform the repair and whether we have access to the necessary parts.

Yes.

We can help you select components, build an FPV drone, configure it, and test its operation.

To get started, please provide:

• your budget,
• your experience,
• flying style,
• expected video quality,
• preferred size,
• whether you already have a camera and goggles.

Different parts are chosen for freestyle, racing, cinematic FPV, or long-range flying. The more we know about your goals, the better we can select the right kit for you.

Yes.

When renting, you’ll need to pay a deposit and specify how many days you’ll need the equipment.

Before traveling abroad, please contact us and provide:

• country,
• dates,
• number of days,
• the equipment model.

We’ll confirm availability and rental terms.

Check out our drone, camera, and gimbal rental service

DJI Care Refresh is additional equipment protection that works similarly to insurance.

The standard warranty primarily covers issues resulting from product defects. DJI Care Refresh can also help if the equipment is damaged due to the operator’s fault or as a result of an accident.

If a drone, camera, or gimbal covered by Care Refresh is damaged, the device will be repaired or replaced after you pay the applicable service fee.

The fee represents a small fraction of the equipment’s value. The exact amount depends on the device and the DJI Care Refresh plan.

Once the process is complete, you’ll receive fully functional equipment that is technically and visually indistinguishable from a new device.

DJI Care Refresh must normally be activated within 48 hours of the drone’s first flight. After this time, activation may still be possible upon submission of verification materials to DJI.

Insert the battery into the drone, power on the device, and connect it to the controller.

Then go to the battery settings in the app. Depending on the model, you’ll find information there about the battery’s status and the number of charge cycles.

If you have multiple batteries:

1. turn off the drone,
2. insert the next battery,
3. turn on the drone,
4. check the data in the app again.

You must repeat this process separately for each battery.

One that meets your needs. There’s no single “best” drone for everyone.

Want to fly fast and dynamically?
Check out FPV drones. You can buy a ready-to-fly kit or build one from individual parts.

Looking for your first classic drone with a camera?
Check out the DJI Mini series. It’s a great choice for anyone who wants to record their travels, family trips, or simply start flying. Depending on the model, the drone can also automatically capture shots and track subjects.

Looking for equipment for your business?
Check out the DJI Enterprise solutions, thermal imaging drones, models for mapping and inspection, and the DJI Dock systems.

Looking for a drone for a child?
Start with a simple model with propeller guards. You don’t need to spend several thousand zlotys on equipment right away.

Want to capture the best possible footage?
Focus not only on 4K resolution, but also on the sensor size, lens, and camera capabilities.

So we can quickly make a recommendation, please provide us with three pieces of information:

1. your budget,
2. intended use,
3. and your experience.

Which FPV drone should you choose to start with?

First, decide what you want the drone for.

Possible uses include:

• taking vacation photos,
• video recording,
• FPV,
• learning to fly,
• work,
• mapping,
• thermal imaging,
• inspections,
• just for fun and a new hobby.

Next:

1. set a budget,
2. learn the basic rules,
3. choose the right model,
4. check what accessories you'll need,
5. read the manual,
6. take your first flight in a large, open area,
7. and only then test the more advanced features.

For your first flight, don’t choose a small room, a crowded park, or an area full of trees.

Which drone should you choose to learn to fly?

How to Fly a Drone—Tips Before Your First Flight

We keep it simple. We edit most of our quick clips right on our phones.

For editing videos on your phone:

• DJI Fly,
• DJI Mimo,
• Edits from Instagram,
• CapCut.

These are good options for Reels, short videos, and travel footage.

For more professional editing on a computer:

• Adobe Premiere Pro,
• DaVinci Resolve.

DaVinci Resolve is also available in an extensive free version. Both programs offer significantly more features but require more learning.

If you’re shooting in the D-Log profile, it’s worth using software that allows for precise color correction.

For photo editing:

• Adobe Lightroom on your phone,
• Adobe Lightroom on a computer.

You don’t have to start with professional software. First, learn how to frame and shoot well. Editing won’t save every shot.

Drone Filming — 8 Practical Tips

Regulations depend on the drone’s weight, flight location, and the type of operation being performed.

Key basics:

• Before flying outdoors, check to make sure you’re in a permitted zone,
• check in using the flight notification app,
• for drones weighing less than 250 g, you don’t need a standard license, but you must be registered as a drone operator,
• for heavier drones, you need the appropriate licenses,
• during a typical flight, you can fly up to a maximum of 120 m above ground level,
• maintain a safe distance from people and obstacles,
• do not fly in areas where flying is prohibited.

Regulations are subject to change, which is why we create updates, guides, and resources to help you fly legally.

Drone Regulations — MEGADRON Guide

Sign up for the newsletter to receive an e-book on regulations and the basics of flying.

Sign up for the MEGADRON newsletter

Yes.

If you fly without the required licenses or in violation of the regulations and are stopped for an inspection, you may face a fine.

Issues may include, among others:

• lack of the required licenses,
• flying in a restricted zone,
• failure to file a flight plan,
• exceeding the permitted altitude,
• posing a danger to people,
• flying in violation of applicable rules.

Checking the zone and completing check-in takes just a moment. A fine and the loss of your drone take much longer.

If you’re flying outdoors, open the appropriate app and check in before every flight.

First, check whether you are in a zone where you are allowed to fly. If a given zone requires additional permission or has restrictions, follow the instructions displayed in the app.

If you’re flying inside your own home or a hall, you don’t need to file a standard flight report for airspace.

PANSA Check-in — Where and How to Do It

Yes, but be careful.

A first flight in a small room is a common mistake. At home, you have limited space, many obstacles, and little room for error.

You can easily damage:

• the drone,
• the propellers,
• the TV,
• a lamp,
• a wall,
• someone standing nearby.

For your first flight, it’s best to choose a small clearing or a large, open space with no people or animals.

If you’re flying indoors, consider using propeller guards.

For drones weighing less than 250 g, you don’t need a standard license. However, you must register as a drone operator.

For heavier drones, you’ll need the appropriate licenses.

Operator registration and requirements depend on the type of device and the nature of the flight.

How to Register as a Drone Operator Step by Step

Perform a simple preflight check before every flight.

Check:

• the flight location and zone,
• the weather,
• wind speed,
• the condition of the propellers,
• battery status,
• return-to-home settings,
• RTH altitude,
• the position of the takeoff point,
• presence of people, animals, trees, and power lines.

During flight:

• keep an eye on the drone,
• monitor the battery level,
• don’t wait until the battery is down to the last few percent,
• do not fly directly over people,
• don’t test the maximum range unnecessarily,
• do not ignore app notifications,
• do not fly in conditions that exceed the equipment’s capabilities.

Most accidents aren’t caused by drone malfunctions. They result from rushing, inattention, or the belief that “one more kilometer will be fine.”

How to Fly a Drone—Tips Before Your First Flight

Where you can fly a drone—a map of zones

In a typical flight compliant with Polish regulations, you can ascend to a maximum of 120 meters above the nearest point on the ground.

This does not depend on the drone’s maximum range.

A drone can technically fly higher, but that doesn’t mean such a flight is legal. Transmission range, maximum technical ceiling, and permitted altitude are three different things.

Don’t do anything illegal just because your equipment is technically capable of it.