DJI Matrice 4 frequently asked questions - FAQ

How many versions have DJI Matrice 4 series? What are the differences between them?

The DJI Matrice 4 series includes two versions - DJI Matrice 4T i DJI Matrice 4E.

• DJI The Matrice 4T is equipped with a 1/1.3-inch CMOS 48 MP wide-angle camera, a 1/1.3-inch CMOS 48 MP medium telephoto lens, a 1/1.5-inch CMOS 48 MP telephoto lens, a thermal imaging camera, a nir auxiliary light and a laser rangefinder module. It has thermal imaging function and powerful night photography capabilities.
• DJI The Matrice 4E is equipped with a 20 MP wide-angle 4/3 inch CMOS camera, a 48 MP 1/1.3 inch CMOS medium telephoto lens, a 48 MP 1/1.5 inch CMOS telephoto lens and a laser rangefinder module, providing powerful imaging capabilities.

What is the certification level of DJI Matrice 4 Series in Europe?

DJI Matrice 4 Series has c2 certification issued by the European Union Aviation Safety Agency (EASA).

Is DJI Matrice 4 Series waterproof?

Please avoid contact with water during use, as this may lead to damage to the device. If it rains during the flight, return and land as soon as possible, and wait until the drone is completely dry inside and outside before using it again.

How to Activate DJI Matrice 4 Series?

When using DJI RC Plus 2 Enterprise Edition for the first time connect to the Internet via Wi-Fi or a smartphone hotspot, then follow the instructions on the remote control, to activate the device. After activating DJI RC Plus 2 Enterprise Edition, use the DJI Pilot 2 app to connect the remote control to the DJI Matrice 4 Series drone and follow the instructions on the DJI Pilot 2 app interface to activate the drone.

How can I use RTK network services with DJI Matrice 4 Series without 4G Dongle?

You can connect to the RTK network via Wi-Fi on the remote control.

Does the tele camera on DJI Matrice 4 Series support mapping without GCPs?

No, but the wide-angle camera in DJI Matrice 4E supports mapping without GCPs.

What precautions should be taken when using an infrared camera DJI Matrice 4T?

Do not expose the infrared camera lens to strong energy sources such as the sun, lava, or laser beams. Otherwise, the camera sensor may burn out, leading to permanent damage.

If the DJI Matrice 4 series drone is turned on without unfolding, the gimbal will not be able to complete the selfie. Will this cause damage to the gimbal?

This will not damage the gimbal. It is recommended to turn on the drone after unfolding the arms to avoid collisions between the gimbal and the arms during self-monitoring.

Is the DJI Matrice 4 series RTK module interchangeable?

No, the RTK module in the DJI Matrice 4 series is not interchangeable.

What remote controls are supported by DJI Matrice 4 Series?

DJI Matrice 4 Series supports two remote controls: DJI RC Plus 2 Enterprise Edition i DJI RC Plus 2 Enterprise Enhanced Edition. Among them, DJI RC Plus 2 Enterprise Edition is the standard remote control for DJI Matrice 4 Series, while DJI RC Plus 2 Enterprise Enhanced Edition must be purchased separately.

What are the differences between DJI RC Plus 2 Enterprise and DJI RC Plus 2 Enterprise Enhanced?

DJI RC Plus 2 Enterprise Enhanced has additional expansion interface components, making it compatible with more industry products.

Do DJI RC Plus 2 Enterprise and DJI RC Plus 2 Enterprise Enhanced support battery charging with other USB-C chargers?

Yes. To ensure the speed of charging, it is recommended to prioritize the use of the portable charger DJI (100 W) and other chargers with an output power of more than 100 W that support the PD protocol.

Do DJI RC Plus 2 Enterprise and DJI RC Plus 2 Enterprise Enhanced support MSDK?

Yes, the instruments support MSDK.

Does the DJI RC Plus 2 Enterprise remote control support DJI Mavic 3 Enterprise series drones?

RC Plus 2 Enterprise remote control does not support DJI Mavic 3 Enterprise series.

How to charge the battery DJI Matrice 4 Series?

Batteries DJI Matrice 4 Series can only be charged using DJI Matrice 4 Series Battery Charging Hub.

What functions are supported by DJI Matrice 4 Series Battery Charging Hub?

DJI Matrice 4 Series Battery Charging Hub supports two charging modes: by switching the mode switch on the side of the Battery Charging Hub, you can switch between charging modes.

• Standard mode: each battery is charged sequentially to 100%.
• Flight-ready mode: Charges each battery up to 90% sequentially and maintains this level for quick startup.

How long does it take to fully charge Intelligent Flight Battery DJI Matrice 4 Series?

• DJI Using the standard mode DJI Matrice 4 Series Battery Charging Hub, it takes approximately 78 minutes.
• DJI Using the DJI Matrice 4 Series Battery Charging Hub standby mode, it takes about 60 minutes.

Can DJI Matrice 4 Series Battery Charging Hub be charged with other USB-C chargers?

Yes. To ensure the speed of charging, it is recommended to prioritize the use of the portable charger DJI (100 W) and other chargers with an output power of more than 100 W that support the PD protocol.

To which port of the portable charger DJI (100 W) should be connected the battery charging hub DJI Matrice 4 Series?

It is recommended to connect to port C1.

What fast charging protocols are supported by DJI Matrice 4 series batteries and battery charging hub?

DJI Matrice 4-series batteries and battery charging hub DJI Matrice 4-series batteries support PD fast charging protocol.

Does DJI Matrice 4 Series support charging from a drone?

No, the Matrice 4 series does not support drone charging.

Can DJI Matrice 4 Series batteries be used at low temperatures?

Batteries DJI Matrice 4 Series can operate at temperatures from -10°C to 40°C. Battery life will be shortened when used at low temperatures. Plan your flight time accordingly.

Does the battery DJI Matrice 4 Series support self-heating function?

No, the Matrice 4 battery does not hull the self-heating function.

What functions are supported by the speaker DJI AS1？

The DJI AS1 Speaker supports recording, media importing and text-to-speech conversion functions*. It also features real-time broadcasting and echo cancellation**, making search and rescue operations more efficient and flexible.

The spotlight and speaker can be used independently or in combination, meeting the needs of more operational scenarios.

* The current text-to-speech conversion function only supports Mandarin Chinese and English.
** Be sure to update the firmware to the latest version.

Which drones are compatible with the DJI AS1 speaker?

Support for DJI Matrice 4 series drones.

What are the precautions when installing a speaker DJI AS1？

1. Tighten screws to ensure safe installation.
2. When using the speaker and reflector together, remove the speaker adapter bracket.
3. After installation, update all devices to the latest firmware, activate the speaker and calibrate the drone's compass according to the app's instructions.

What are the precautions for using the speaker DJI AS1?

Pay attention to the following when using the speaker:

1. Once the speaker is installed, it will affect the power of the drone. Pay attention to flight safety.
2. For optimum playback effect, use a standard remote control to play human voices. It is not recommended to play single frequency sounds to avoid irreparable damage to the speaker.
3. Do not use the speaker near people or in urban areas with noise-sensitive objects, as the volume may lead to accidents or injuries.

What languages does the speaker DJI AS1 support in the text-to-speech conversion function?

Currently supports only Mandarin Chinese and English.

What are the tips for using the real-time transmission feature of the speaker DJI AS1?

Speak close to the top of the remote control's microphone and keep a steady pace.

What shortcut operations are supported by the speaker DJI AS1?

Supports real-time start/stop broadcast shortcuts that can be set in custom application remote control buttons for quick operation during tasks.

How to update the firmware of the speaker DJI AS1?

Install a speaker in your drone. When the drone's firmware is updated, the speaker will be updated at the same time. There are three ways to update the firmware:

1. Connect the drone to a computer and use the DA2 software to adjust parameters and updates.
2. Click firmware update in the main application interface to update the software directly.
3. When the system prompts for a consistency update, click the update button.

What functions are supported by DJI AL1 SpotLight?

1. DJI AL1 SpotLight supports always-on and strobe modes; supports turning on and off the mode to follow the orientation of the gimbal.
2. The spotlight and speaker can be used independently or in combination, meeting the needs of more operational scenarios.
3. Added a wide-field lighting mode that can illuminate a larger area.

* Upgrade the firmware to the latest version.

What drones are compatible with DJI AL1 SpotLight?

Support for DJI Matrice 4 series drones.

What are the tips for using DJI AL1 SpotLight?

1. It is recommended to enable the electronic defogging function when using the reflector in wide-angle or 1X drone mode for better image quality.
2. It is recommended to reduce the brightness of the spotlight accordingly and turn it on when necessary to minimize the impact on the drone's flight time.

What are the precautions when installing DJI AL1 SpotLight?

1. When installing the headlight, tighten the screws to ensure a safe installation.
2. After installing the reflector, activate the reflector according to the application instructions and update all devices to the latest firmware.

What are the precautions for using the combined functions of DJI AL1 SpotLight and DJI AS1 Speaker?

When using the speaker and reflector together, remove the adapter bracket on the bottom of the speaker, install the speaker on the top interface of the reflector, and tighten the screws.

What are the precautions for using DJI AL1 SpotLight?

When using the spotlight, pay attention to the following points:

1. Once the reflector is installed, it will affect obstacle avoidance and drone power. When the headlight is turned on, the obstacle avoidance function will be automatically disabled. Pay attention to flight safety.
2. Do not point the spotlight directly at people's eyes to avoid eye damage.
3. Headlight can get hot after prolonged use. Use caution to avoid burns.

How to use the wide field of view mode DJI AL1 Spotlight?

In the app's headlight settings, enable wide field of view mode to increase the illumination range and field of view. This feature is tied to the camera's zoom ratio and is only effective for wide-angle and 1X zoom cameras.

How to update firmware DJI AL1 Spotlight?

Install searchlight on aircraft. When the drone firmware is updated, the spotlight will be updated simultaneously. There are three ways to update the firmware:

1. Connect the drone to a computer and use the DA2 software to adjust parameters and updates.
2. Click firmware update in the main application interface to update the software directly.
3. When the system prompts for a consistency update, click the update button.

What shortcut operations are supported by DJI AL1 Spotlight?

Supports on/off/strobe shortcuts. They can be set in custom application remote control buttons for quick operation during tasks.

Does DJI AL1 Spotlight support disabling gimbal orientation follow mode?

In the reflector settings, you can disable the mode to follow the orientation of the gimbal. Note that when turned off, the reflector will retain its current angle; when turned on again, the reflector will automatically adjust to the orientation of the gimbal.

Does the text-to-speech conversion function of the DJI AS1 speaker support changing the tone, speed and pitch of the voice?

Yes, in the speaker settings you can select male or female voice and adjust the speed and pitch of the sound.

Transport and storage precautions for the reflector DJI AL1 and the speaker DJI AS1.

1. The product may be damaged or malfunction due to external influences. Handle it carefully during use and avoid dropping it.
2. The drone can be stored directly in the case with the reflector installed.

Is DJI Matrice 4 Series compatible with goggles DJI?

No, Matrice 4 series is not compatible with goggles DJI.

How to upgrade firmware DJI Matrice 4 Series?

Install the speaker on the aircraft. When the aircraft firmware is updated, the speaker will be updated simultaneously. The software can be upgraded as follows:

1. Connect the drone to a computer to update the drone's firmware and remote control using the DJI Assistant 2 (Enterprise Series) application.
2. Use the DJI Pilot 2 app to update the drone's firmware and remote control.
3. Visit the official website DJI, to download the offline firmware update package for the drone and remote control. Then insert the SD card with the firmware package into the remote control for offline updates.

What applications are supported by DJI Matrice 4 Series?

Application DJI Pilot 2 and other software developed using MSDK.

Does DJI Matrice 4 Series support dual control?

No, the Matrice 4 series does not support dual control.

Does DJI Matrice 4 Series support DJI FlightHub 2?

Yes, Matrice 4 series supports DJI FlihtHub 2.

Does DJI Matrice 4T support intelligent oblique capture?

DJI Matrice 4T supports intelligent diagonal capture in diagonal area route collection function.

What are the similarities and differences between the intelligent diagonal capture in diagonal area route collection of the drone series DJI Matrice 4 and DJI Mavic 3E?

The DJI Matrice 4 series drones offer 5-way intelligent diagonal capture, which allows data collection with just one route. The DJI Mavic 3E, on the other hand, offers 3-way intelligent diagonal capture, requiring two routes to complete data collection.

What are the similarities and differences between intelligent diagonal capture as a function of diagonal area route collection DJI series Matrice 4 and Zenmuse P1?

Both the DJI Matrice 4 and Zenmuse P1 series offer intelligent diagonal capture in 5 directions. However, the intelligent diagonal capture of the DJI Matrice 4 series is shaped like an "X," while the intelligent diagonal capture of the Zenmuse P1 is shaped like a "+".

Does the DJI Matrice 4 series support flight control via FlightHub 2?

Yes, DJI Matrice 4 can control both payloads and drones simultaneously and supports live flight control via FlightHub 2.

Does DJI Matrice 4 Series support precision mapping?

DJI Matrice 4E supports precision mapping when RTK function is enabled. Equipping DJI Matrice 4T with RTK module does not guarantee ultimate precision.

Which SDKs are supported by DJI Matrice 4 Series?

DJI Matrice 4 Series supports Payload SDK, Mobile SDK and Cloud APIs.

Can I use DJI Matrice 4 Series in different countries or regions?

Not. Before purchasing, please contact your dealer to confirm the relevant countries and regions.

Does the DJI Matrice 4 series come standard with an enhanced 4G transmission module?

No, the Matrice 4 series is not equipped with an enhanced 4G transmission module as standard.