Producer:DJI
EAN:8595241396569
368,20 €
Product description
Comprehensive protection
DJI Care Enterprise is a comprehensive 12-month service offered by DJI for its new products, thanks to which you do not have to worry about the safety of your drone during flight. In the event of a collision, a new or unused device is waiting for you for a small fee.
Feel like a VIP
Users with DJI Care Enterprise protection are given priority, thanks to which the waiting time for drone replacement is reduced to a minimum. What's more, users enjoy VIP privileges when contacting DJI Support, so any question can be answered quickly with just one call.
How it's working
After purchasing DJI Care Enterprise, the user goes to the page DJI and activates the service by entering the card number and serial number of the camera to which protection is to be assigned. The caveat is that activation must take place no later than 48 hours after device activation.
When an accident happens
1. The user reports a defect and sends the model to the German DJI service with the annotation that he has DJI Care Enterprise.
2. The user receives a repair quote and on this basis decides whether he wants to make a repair / replacement for a fee or through DJI Care Enterprise.
3. After selecting DJI Care Enterprise, the user pays the fee and gets a new product or new replacement parts.
4. The exchanged product is priority delivered to the user with free shipping.
2. The user receives a repair quote and on this basis decides whether he wants to make a repair / replacement for a fee or through DJI Care Enterprise.
3. After selecting DJI Care Enterprise, the user pays the fee and gets a new product or new replacement parts.
4. The exchanged product is priority delivered to the user with free shipping.
Reservations
DJI Care Enterprise does not include:
1) Lost or partially lost camera, gimbal or accessories.
2) Theft or abandonment of the product.
3) Damage caused by flying in inappropriate weather conditions.
4) Transmitter, additional accessories.
5) Deliberate loss of the drone.
6) Case damage that does not affect product operation.
7) Direct or indirect damage caused by force majeure.
8) Defects occurring outside the DJI Care Enterprise validity period.
9) Additional fees related to improving the model, improving its performance.
10) Defects resulting from modifications that do not comply with the instructions in the user manual or from using incompatible batteries and chargers.
11) Defects resulting from the use of unauthorized accessories, batteries or software.
2) Theft or abandonment of the product.
3) Damage caused by flying in inappropriate weather conditions.
4) Transmitter, additional accessories.
5) Deliberate loss of the drone.
6) Case damage that does not affect product operation.
7) Direct or indirect damage caused by force majeure.
8) Defects occurring outside the DJI Care Enterprise validity period.
9) Additional fees related to improving the model, improving its performance.
10) Defects resulting from modifications that do not comply with the instructions in the user manual or from using incompatible batteries and chargers.
11) Defects resulting from the use of unauthorized accessories, batteries or software.
Specification DJI Enterprise Shield (Care Refresh) Mavic 2 Enterprise - INSURANCE
Brand
DJI
Producer code
8595241396569
Warranty
DJI Care Refresh - 1 year
Validity period
12 months
Replacement Fee No. 1More
Handling cost charged by DJI for the first replacement
850 zł
Replacement fee #2More
Handling cost charged by DJI for second exchange
1125 zł
Electronic productMore
The product comes in an electronic version (unique code) and will be sent to the email address provided after the order is placed. For fulfillment when placing an order, select "DJI Care" shipping"
E-mail (digital)
Status
New
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