DJI Care Refresh Osmo Nano (2 years) - INSURANCE

DJI Care Refresh for Osmo Nano (2-Year Plan) – Extra Protection for Your Camera

DJI Care Refresh is a service protection plan designed for DJI Osmo Nano users who want extra peace of mind while filming their everyday adventures. If your device gets damaged – even due to user error – you can take advantage of a paid replacement service and receive a replacement unit quickly and conveniently.

The plan can be activated at any time. If more than 30 days have passed since device activation, DJI will require a verification video before the service can be enabled. With extension options included, the total protection period can reach up to 3 years and cover up to 6 replacements.

Why choose DJI Care Refresh for Osmo Nano?

• Protection against accidental damage, including damage caused by the user
• 2-year service plan for extended peace of mind
• 4 replacement claims available under the 2-year plan
• Replacement service fee for DJI Osmo Nano: 139 PLN per replacement
• Option to extend protection up to a total of 3 years
• Priority replacement process
• Free return shipping within the same region where the plan was purchased

DJI Osmo Nano – replacement details

For DJI Osmo Nano, the replacement fee under DJI Care Refresh is 139 PLN. The annual plan includes 2 replacements, while the 2-year plan gives you up to 4 replacements.*

*If the claim is submitted directly to the manufacturer, the replacement fee may vary depending on the current exchange rate.

Additional benefit – extra warranty coverage

DJI Care Refresh can also include additional benefits. If you own one of the selected DJI devices and do not use any replacement during the validity period, you may receive an extra year of warranty coverage as a reward.

This applies to selected models such as DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine, and DJI Action 2.

How to activate DJI Care Refresh

Activating your plan is quick and easy:

• Go to the DJI Care activation page
• Enter your Care Refresh code
• Provide your device serial number
• Fill in your details, including your name and email address
• Once activated, the service will be automatically assigned to the correct region
• You will receive activation confirmation by email

What happens if your device is damaged?

If an accident happens, the process is simple. Just report the issue and send your damaged device to an authorized DJI service center, making sure to mention that you have DJI Care Refresh protection. After receiving the repair quote, you can decide whether to proceed with the repair or choose a replacement through the plan.

If you select the replacement option, pay the applicable replacement fee and DJI will process your replacement with priority handling. If you are located in the same region where the plan was purchased, the shipping cost is covered by the manufacturer.

• Report the issue and send the damaged device to DJI service
• Wait for the repair assessment
• Choose between repair or replacement under DJI Care Refresh
• Pay the replacement fee
• Receive your replacement device or replacement parts with priority shipping

What is not covered by DJI Care Refresh?

• Lost or partially lost devices
• Stolen or abandoned products
• Additional accessories
• Intentional loss of the product
• Cosmetic damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Issues occurring after the DJI Care Refresh coverage period ends
• Additional costs related to upgrades or performance improvements
• Damage caused by modifications not compliant with the user manual
• Damage resulting from incompatible batteries or chargers
• Failures caused by unauthorized accessories, batteries, or software

Protection extension option

You can extend your DJI Care Refresh coverage for up to 3 years in total by purchasing an additional annual plan.

• With the 1-year plan, protection can be extended twice by purchasing two more annual plans
• With the 2-year plan, protection can be extended once by purchasing one additional annual plan
• It is not possible to extend coverage by purchasing another 2-year plan

To extend your protection, the following conditions must be met:

• You must have purchased DJI Care Refresh in an eligible variant
• Your current DJI Care Refresh plan must still be active or have expired no more than 15 days ago