Insure your DJI Osmo Action camera - DJI Care Refresh
DJI Care Refresh provides two camera replacements for a small additional fee in one year and covers a wide range of accidents for greater peace of mind.
Compared to drones, the insurance can be activated up to 30 days after the first activation of the camera.
The cost of the first exchange under DJI Care Refresh is PLN 145 gross. The cost of the second exchange is PLN 195 gross.
When an accident happens
- The user reports a fault and sends the camera to the German DJI service with the annotation that it has DJI Care Refresh.
- The user receives a repair quote and on this basis decides whether he wants to make a repair / replacement for a fee or through DJI Care Refresh.
- After selecting DJI Care Refresh, the user pays the replacement fee and receives another copy.
- The exchanged product is priority delivered to you with free shipping.=
Water damage coverage
DJI will replace your camera in the event of an accident, even if it is damaged by contact with water - the condition for using the insurance is to bring the wreckage of the equipment to the manufacturer's service center.
Two exchanges, Freedom to operate
For a small additional fee, the DJI Care Refresh service offers two replacements for damaged equipment in one year, covering damage caused by, among others, due to impact or contact of the product with water. The defective hardware will then be replaced with a new or equivalent new product.
Priority support
Users with DJI Care Refresh protection are prioritized, thanks to which the waiting time for hardware replacement is reduced to a minimum. What's more, users enjoy VIP privileges when contacting DJI Support, so any question can be answered quickly with just one call.
Comprehensive protection
For an additional fee, DJI Care Refresh insurance offers up to two replacements of equipment with new or equivalent to new equipment, not differing in technical and visual condition from a new unit.
free delivery
If you are in the same region where you purchased DJI Care Refresh, DJI will cover all costs of shipping the product back to you.
Specification DJI Care Refresh Osmo Action - INSURANCE
The product comes in an electronic version (unique code) and will be sent to the email address provided after the order is placed. For fulfillment when placing an order, select "DJI Care" shipping"