DJI Care Refresh Osmo 360 (1 Year) Insurance

DJI Care Service Protection for DJI Osmo 360 (1-Year Plan) – DIGITAL CODE

DJI Care Refresh is a service protection plan that lets you replace a damaged device with a new one for an additional fee. It even covers damage caused by the user, making it a great choice for hobbyists who want extra peace of mind while filming, traveling, or creating on the go. The service can be activated at any time, but if more than 30 days have passed since the device activation date, you’ll need to submit a verification video to DJI. With renewals included, the total protection period can be extended up to 3 years, giving you as many as 6 replacements in total.

DJI Osmo 360

For the DJI Osmo 360, the cost of the first replacement under DJI Care Refresh is 169 PLN. Each additional replacement costs 179 PLN. The 1-year DJI Care Refresh plan includes 2 replacements, while the 2-year plan includes 4 replacements.*

*If the incident is reported directly to the manufacturer, the replacement fee may vary depending on the current exchange rate.

Why choose DJI Care Refresh?

• Protection against accidental damage, including damage caused by the user
• Up to 2 replacements with the 1-year plan
• Option to extend coverage up to 3 years total
• Fast replacement process
• Priority shipping for replacement products
• Free shipping within the same region where the service plan was purchased

Warranty extension option

DJI Care Refresh also includes additional benefits. If you own one of the following devices: DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine, or DJI Action 2, and you do not use any replacement during the active service period, your warranty will be extended by an additional year as a reward.

How to activate DJI Care Refresh?

• Go to the DJI activation page.
• During activation, enter your Care Refresh code, your device serial number (found directly on the product), and your personal details such as name and email address.
• Once activated, the service will be automatically assigned to the correct region.
• You will receive an activation confirmation by email.

Had an accident? Here’s what to do

The process is simple and hassle-free. Just report the issue and send your damaged equipment to an authorized DJI service center, making sure to note that you have DJI Care Refresh protection. Once you receive the repair quote, you can decide whether to go ahead with the repair or use your replacement option under the service plan. If you choose replacement, pay the required fee and your replacement unit will be shipped with priority handling. Even better, if you are located in the same region where the plan was purchased, the shipping cost is covered by the manufacturer.

• Report the issue and send the device to DJI’s service center in Germany, with a note that you have DJI Care Refresh.
• After receiving the repair quote, choose between repair and replacement under DJI Care Refresh.
• If you choose DJI Care Refresh, pay the replacement fee and receive another unit or replacement parts such as a gimbal, camera, or propellers.
• Your replacement product will be delivered with priority shipping and at no extra shipping cost.

What is not covered by DJI Care Refresh?

• Lost or partially lost equipment
• Stolen or abandoned products
• Additional accessories
• Intentional loss of the product
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Failures occurring after the DJI Care Refresh coverage period has expired
• Additional costs related to model upgrades or performance improvements
• Damage resulting from modifications not compliant with the user manual, or from using incompatible batteries or chargers
• Damage resulting from unauthorized accessories, batteries, or software

Coverage extension option*

You can extend your DJI Care Refresh service protection for up to 3 years in total. To do this, simply purchase an additional 1-year plan.

• With the 1-year DJI Care Refresh plan, you can extend coverage twice by purchasing 2 additional 1-year plans: 1-year plan + 1-year plan + 1-year plan.
• With the 2-year DJI Care Refresh plan, you can extend coverage only once by purchasing 1 additional 1-year plan: 2-year plan + 1-year plan.
• Please note: coverage cannot be extended by purchasing another 2-year plan.

To extend your coverage, the following conditions must be met:

• You must have purchased DJI Care Refresh in one of the following variants: 1-year plan / 2-year plan / 1-year plan and DJI Care Refresh+ / 1-year plan with an additional 1-year renewal plan.
• Your current DJI Care Refresh plan must still be active, or it must have expired no more than 15 days ago.