DJI Care Refresh DJI RS 5 (2 years) - INSURANCE

DJI Care Refresh for DJI RS 5 (2 Years) – Protection Plan

Protect your DJI RS 5 with DJI Care Refresh – a convenient service plan that lets you replace damaged equipment for an additional fee, even if the damage was caused by the user. The 2-year plan offers broad protection, extra peace of mind, and a simple replacement process, making it a great choice for creators, filmmakers, and hobbyists who want to use their gear with confidence.

DJI Care Refresh can be activated at any time. If more than 30 days have passed since your device was activated, you will need to submit a verification video to DJI. The total protection period, including eligible extensions, can reach up to 3 years, with up to 6 replacements in total.

DJI RS 5 Coverage

For the DJI RS 5, the replacement fee under DJI Care Refresh is 199 PLN. The annual plan includes 2 replacements, while the 2-year plan includes 4 replacements.*

*If the claim is submitted directly to the manufacturer, the replacement fee may vary depending on the current exchange rate.

Why Choose DJI Care Refresh?

• Coverage for accidental damage, including incidents caused by the user
• Up to 4 replacements with the 2-year plan
• Fast and straightforward service process
• Priority replacement shipping
• Option to extend protection up to a total of 3 years
• Great support for hobby and creative use when your gear is constantly on the move

Extra Benefits

DJI Care Refresh may also include additional benefits. For selected DJI devices, if you do not use any replacement during the validity period of the service plan, your warranty may be extended by an extra year as a reward.

How to Activate DJI Care Refresh

Activating your protection plan is quick and easy:

1. Go to the DJI activation page.
2. Enter your Care Refresh code, the serial number of your device, and your contact details.
3. Once completed, the service will be activated and automatically assigned to the correct region.
4. You will receive activation confirmation by email.

If your device was activated more than 30 days earlier, DJI will require a verification video before activation can be completed.

What Happens If an Accident Occurs?

If your DJI RS 5 gets damaged, the process is simple and user-friendly. Just report the issue and send the damaged equipment to an authorized DJI service center, making sure to mention that you have DJI Care Refresh coverage. After receiving the repair estimate, you can decide whether to proceed with the repair or choose a replacement under the service plan.

• Report the issue and send the damaged device for service
• Inform the service center that your product is covered by DJI Care Refresh
• Review the repair quote and choose repair or replacement
• Pay the applicable replacement fee if you select Care Refresh replacement
• Receive the replacement product or replacement parts with priority shipping

If you are in the same region where the service plan was purchased, shipping costs may be covered by the manufacturer.

What Is Not Covered?

DJI Care Refresh does not cover the following:

• Lost or partially lost equipment
• Stolen or abandoned products
• Additional accessories
• Intentional product loss
• Cosmetic housing damage that does not affect functionality
• Direct or indirect damage caused by force majeure
• Failures occurring outside the validity period of DJI Care Refresh
• Additional costs related to upgrades or performance improvements
• Damage caused by unauthorized modifications or use not compliant with the user manual
• Failures resulting from incompatible batteries, chargers, accessories, or software

Protection Extension Option

You can extend your DJI Care Refresh protection for up to 3 years in total by purchasing an additional eligible annual plan.

• Annual plan: can be extended twice by purchasing two additional annual plans
• 2-year plan: can be extended once by purchasing one additional annual plan
• Please note: protection cannot be extended by purchasing another 2-year plan

To extend your coverage, the following conditions must be met:

• You purchased DJI Care Refresh in an eligible variant
• Your current protection period has not expired, or it expired no more than 15 days ago