DJI Care Refresh DJI RS 5 (1 year) - INSURANCE

DJI Care Refresh for DJI RS 5 (1 Year) - Service Plan

Protect your DJI RS 5 with DJI Care Refresh — a convenient service plan that lets you replace damaged equipment for an additional fee, even if the damage was caused by the user. It’s a practical choice for creators, hobby filmmakers, and anyone who wants extra peace of mind while shooting on the go.

If the service is activated more than 30 days after device activation, DJI will require a verification video. The total protection period, including extensions, can last up to 3 years, with up to 6 replacements in total.

Designed for DJI RS 5

For the DJI RS 5, the replacement fee under DJI Care Refresh is 199 PLN. The 1-year plan includes 2 replacements, while the 2-year plan includes 4 replacements.

• Coverage for accidental damage, including damage caused by the user
• 2 replacements included with the 1-year plan
• Replacement service fee for DJI RS 5: 199 PLN
• Priority handling for replacement devices
• Free shipping from the manufacturer within the same service region

*If the claim is submitted directly to the manufacturer, the replacement fee may change depending on current exchange rates.

Extra Warranty Benefits

DJI Care Refresh can also include additional benefits. If you own selected DJI devices such as DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine, or DJI Action 2, and you do not use any replacement during the validity period, your warranty may be extended by an additional year as a reward.

How to Activate DJI Care Refresh

Activating your plan is quick and straightforward:

• Go to the DJI Care activation page
• Enter your Care Refresh code
• Provide the serial number of your device
• Fill in your contact details, including your name and email address
• Receive activation confirmation by email

Once activated, the service is automatically assigned to the correct region.

What Happens If Your Equipment Is Damaged?

If an accident happens, the process is simple. Report the issue and send your damaged equipment to an authorized DJI service center, making sure to mention that you have DJI Care Refresh. After receiving the repair quote, you can decide whether to proceed with the repair or choose a replacement under the service plan.

• Report the issue and send the damaged device to DJI service
• Add a note that your product is covered by DJI Care Refresh
• Review the repair quote
• Choose repair or paid replacement service
• Receive your replacement unit or replacement parts with priority shipping

If you are in the same region where the service plan was purchased, shipping costs are covered by the manufacturer.

What Is Not Covered by DJI Care Refresh?

DJI Care Refresh does not cover the following:

• Lost or partially lost equipment
• Stolen or abandoned products
• Additional accessories
• Intentional loss of the product
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Failures occurring outside the validity period of the plan
• Additional fees related to model upgrades or performance improvements
• Damage caused by modifications not compliant with the user manual
• Damage caused by incompatible batteries or chargers
• Failures resulting from unauthorized accessories, batteries, or software

Protection Extension Option

You can extend your DJI Care Refresh coverage for up to 3 years in total by purchasing an additional 1-year plan.

• With the 1-year plan, protection can be extended twice: 1 year + 1 year + 1 year
• With the 2-year plan, protection can be extended once: 2 years + 1 year
• It is not possible to extend coverage by purchasing another 2-year plan

To extend your protection, the following conditions must be met:

• You must have purchased DJI Care Refresh in an eligible plan variant
• Your current service plan must still be valid, or it must have expired no more than 15 days ago