DJI Care Refresh DJI Mini 5 Pro (1 year) - INSURANCE

DJI Care Refresh for DJI Mini 5 Pro (1 Year) – Service Plan

Protect your DJI Mini 5 Pro with DJI Care Refresh – a convenient service plan designed for drone enthusiasts who want extra peace of mind while flying. For a small additional fee, the 1-year plan gives you up to 2 replacement claims for accidental damage, including collisions and water damage. If something goes wrong, your damaged drone can be replaced with a new or like-new unit.

DJI Mini 5 Pro Replacement Costs

For the DJI Mini 5 Pro, the first replacement under DJI Care Refresh costs 459 PLN. Each additional replacement costs 479 PLN. The Flyaway service fee is 1595 PLN.*

*If the claim is submitted directly to the manufacturer, the replacement amount may vary depending on the current exchange rate.

Flyaway Coverage

DJI Care Flyaway is an extra benefit included in the DJI Care Refresh service plan. It allows you to receive a brand-new drone if your previous aircraft flies away unexpectedly and cannot be recovered. In the event of accidental loss, simply pay the applicable service fee to receive a replacement unit.

• DJI Care Refresh (1-year plan) includes 2 replacements and 1 Flyaway claim.
• DJI Care Refresh (2-year plan) includes 4 replacements and 2 Flyaway claims.

How to Activate Flyaway Coverage

To use Flyaway Coverage, you must link your DJI account and remote controller with the drone in the DJI Fly app. If this is not completed before the aircraft is lost, Flyaway replacement cannot be used.

How to Activate DJI Care Refresh

1. Activate your code at: https://support.dji.com/care/active.
2. During activation, enter your Care Refresh code, the device serial number (located directly on the product), and the details of the person activating the package, including name and email address.
3. Once completed, the service plan will be activated and automatically assigned to the correct region. You will receive activation confirmation by email.

It is also possible to assign DJI Care Refresh to your product after 48 hours from activation. To do this, you need to send a verification video showing the condition of the device to DJI. Detailed instructions and a sample video are available here: https://repair.dji.com/en/djicare/customerupload.

What Happens If an Accident Occurs?

The process is simple and user-friendly. Just report the issue and send the damaged drone to an authorized DJI service center, making sure to note that you are using DJI Care Refresh. After receiving the repair quote, you can choose whether to proceed with a paid repair or use your replacement option under the service plan.

1. Report the fault and send the drone to DJI’s service center in Germany with a note that you have DJI Care Refresh.
2. Receive a repair quote and decide whether to choose paid repair/replacement or use DJI Care Refresh.
3. If you choose DJI Care Refresh, pay the replacement fee and receive another unit or replacement parts such as the gimbal, camera, or propellers.
4. The replacement product is shipped with priority, and if you are in the same region where the plan was purchased, shipping is covered by the manufacturer.

What DJI Care Refresh Covers

With DJI Care Refresh, your drone is protected against many common accidents, including operator mistakes and unexpected incidents during flight.

• User error
• Signal interference
• Collisions
• Water damage or sinking (the drone wreck must be delivered to the manufacturer’s service center)
• Falls

What DJI Care Refresh Does Not Cover

• Lost or partially lost drone, gimbal, or accessories
• Theft or abandoned products
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Failures occurring outside the validity period of DJI Care Refresh
• Additional costs related to upgrades or performance improvements
• Damage caused by modifications not compliant with the user manual or by using incompatible batteries and chargers
• Damage resulting from unauthorized accessories, batteries, or software

Why Choose DJI Care Refresh?

• Dedicated protection for your DJI Mini 5 Pro
• Up to 2 replacement claims within 1 year
• Coverage for accidents such as crashes, falls, and water damage
• Flyaway Coverage option for accidental drone loss
• Fast and convenient replacement process
• Ideal for hobby pilots who want to fly with more confidence