DJI Care Refresh DJI Lito X1 (2 years) - INSURANCE

DJI Care Refresh for DJI Lito X1 (2 Years) - Service Plan

Fly with more confidence and enjoy your drone without unnecessary stress. DJI Care Refresh for the DJI Lito X1 is a 2-year service plan designed for hobby users who want extra protection for their equipment. In the event of an accident, you can take advantage of replacement service for an additional fee. Covered devices are replaced with a new unit or one equivalent to new.

This plan covers damage caused by everyday incidents such as collisions, drops, water damage, or signal interference. During the validity period of DJI Care Refresh, the manufacturer’s official warranty also remains in effect.

Why choose DJI Care Refresh?

• 2-year protection plan for the DJI Lito X1
• Up to 4 replacements during the coverage period
• Coverage for accidents caused by collision, drops, water damage, and operator error
• Access to Flyaway Coverage up to 2 times
• Replacement device provided as new or equivalent to new
• Official manufacturer support from DJI

DJI Lito X1 Replacement Fees

For the DJI Lito X1, the replacement fee under DJI Care Refresh is 229 PLN. The Flyaway service fee is 699 PLN.*

*If the claim is processed directly with the manufacturer, the replacement amount may vary depending on the current exchange rate.

Flyaway Coverage

DJI Care Flyaway is an additional benefit available within the DJI Care Refresh plan. If your drone flies away unexpectedly and cannot be recovered, you can receive a completely new replacement device after paying the applicable service fee.

• DJI Care Refresh 1-year plan includes 2 replacements and 1 Flyaway Coverage claim.
• DJI Care Refresh 2-year plan includes 4 replacements and 2 Flyaway Coverage claims.

How to activate Flyaway Coverage

To use Flyaway Coverage, you must link your DJI account and remote controller with the drone in the DJI Fly app. If this is not completed before the incident, the flyaway replacement service cannot be used.

How to activate DJI Care Refresh

• Activate your code at: https://support.dji.com/care/active
• During activation, enter the Care Refresh code, the device serial number, and the details of the person activating the package
• Once completed, the service plan will be assigned automatically to the correct region
• You will receive activation confirmation by email

DJI Care Refresh can also be assigned to a product more than 48 hours after activation. In that case, you need to submit a verification video showing the condition of the device. More details and a sample verification video are available here: https://repair.dji.com/en/djicare/customerupload.

What happens if an accident occurs?

The process is simple and hassle-free. Report the issue and send your damaged drone to an authorized DJI service center, making sure to note that you are using DJI Care Refresh. After receiving the repair quote, you can decide whether to proceed with a paid repair or choose a replacement under the service plan.

• Report the damage and send the drone to DJI service
• Receive a repair assessment
• Choose paid repair or replacement through DJI Care Refresh
• Pay the required replacement fee
• Receive a replacement device or replacement parts with priority shipping

If you are in the same region where DJI Care Refresh was purchased, shipping may be covered by the manufacturer.

What is covered by DJI Care Refresh?

With DJI Care Refresh, your DJI Lito X1 is protected against many common risks connected with recreational drone use. Coverage includes incidents caused by both equipment-related issues and operator mistakes.

• User error
• Signal interference
• Collision
• Water damage or submersion (the drone wreckage must be delivered to the manufacturer’s service center)
• Accidental drop

What is not covered?

• Lost or partially lost drone, gimbal, or accessories
• Theft or intentional abandonment of the product
• Damage caused by flying in unsuitable weather conditions
• Transmitter and additional accessories
• Intentional loss of the drone
• Cosmetic damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Issues occurring after the DJI Care Refresh coverage period has expired
• Additional fees related to upgrades or performance improvements
• Damage caused by modifications not compliant with the user manual
• Damage caused by incompatible batteries, chargers, accessories, or unauthorized software