DJI Care Refresh DJI Lito X1 (1 year) - INSURANCE

DJI Care Refresh DJI Lito X1 (1 Year) – Protection Plan

Keep flying with more peace of mind. DJI Care Refresh for the DJI Lito X1 is a 1-year service protection plan designed for hobby drone pilots who want extra security in case of accidents. For a small additional fee, the plan gives you up to 2 replacement units within 1 year, including damage caused by collisions or water contact. In eligible cases, your damaged drone will be replaced with a new or as-new equivalent product. During the validity period of the service, the official manufacturer's warranty also applies.

DJI Lito X1 Replacement Costs

For the DJI Lito X1, the replacement fee under DJI Care Refresh is PLN 229. The Flyaway service fee is PLN 699.*

*If the claim is submitted directly to the manufacturer, the replacement amount may change depending on the current exchange rate.

Flyaway Coverage

DJI Care Flyaway is an additional benefit available within the DJI Care Refresh plan. It allows you to receive a completely new drone if your previous aircraft flies away unexpectedly and cannot be recovered. In the event of accidental loss, simply pay the required service fee to receive a replacement product. This option is available to users with active DJI Care Refresh coverage for selected drone models, including customers who purchased the protection plan before Flyaway Coverage was introduced.

• DJI Care Refresh (1-year plan): up to 2 replacements and 1 Flyaway Coverage claim.
• DJI Care Refresh (2-year plan): up to 4 replacements and 2 Flyaway Coverage claims.

How to Enable Flyaway Coverage

To use Flyaway Coverage, you must link your DJI account and remote controller with the drone in the DJI Fly app. If this is not completed before the incident, you will not be eligible for the Flyaway replacement service.

How to Activate DJI Care Refresh

• Activate your code on the DJI Care Refresh activation page.
• During activation, enter the Care Refresh code, the device serial number found on the product, and the contact details of the person activating the plan.
• Once activated, the service plan will be automatically assigned to the correct region, and you will receive an activation confirmation by email.

The plan can be activated once within 48 hours of the drone’s first activation. It is also possible to assign DJI Care Refresh after this period by submitting a verification video showing the condition of the device to DJI.

What Happens If an Accident Occurs?

The process is quick and beginner-friendly. Report the issue and send the damaged equipment to an authorized DJI service center, making sure to note that you are using DJI Care Refresh. After receiving the repair quote, you can decide whether to proceed with a paid repair or choose a replacement under the service plan. If you select the replacement option, simply pay the applicable service fee. Your replacement unit will be handled with priority, and if you are located in the same region where DJI Care Refresh was purchased, shipping costs may be covered by the manufacturer.

• Report the malfunction and send the drone to the DJI service center with a note that you have DJI Care Refresh.
• Receive a repair quote and decide between paid repair or replacement under the plan.
• Pay the replacement fee if you choose DJI Care Refresh.
• Receive a replacement unit or eligible replacement parts with priority shipping.

What DJI Care Refresh Covers

With DJI Care Refresh, your DJI Lito X1 is protected against many common accidents that can happen during everyday flying. This includes incidents caused by operator error as well as unexpected signal issues.

• User error
• Signal interference
• Collision damage
• Water damage or submersion (the drone wreckage must be delivered to the manufacturer’s service center)
• Falls and crashes

What DJI Care Refresh Does Not Cover

• Lost or partially lost drone, gimbal, or accessories
• Theft or abandoned products
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Failures occurring outside the DJI Care Refresh validity period
• Additional costs related to upgrades or performance improvements
• Damage resulting from modifications not compliant with the user manual or from using incompatible batteries or chargers
• Damage caused by unauthorized accessories, batteries, or software