DJI Care Refresh DJI Avata 360 (1 year) - electronic code

DJI Care Refresh for DJI Avata 360 (1 Year) - Electronic Code

DJI Care Refresh is a convenient service plan for your DJI Avata 360, giving you extra peace of mind while you enjoy fast-paced FPV flying. For a small additional fee, the 1-year plan includes up to 2 replacement units for accidental damage such as crashes, collisions, or water damage. If something goes wrong, your damaged drone can be replaced with a new or equivalent-to-new unit.

The service plan can be activated once, within 48 hours of the drone’s first activation, or later by submitting a verification video to DJI. During the coverage period, you also keep the benefits of the official manufacturer’s warranty.

DJI Avata 360 Replacement Fees

For the DJI Avata 360, the replacement service fees under DJI Care Refresh are as follows:

• First replacement: 369 PLN
• Second replacement: 379 PLN
• Flyaway service: 1249 PLN*

*If the claim is submitted directly to the manufacturer, the final replacement cost may vary depending on the current exchange rate.

Flyaway Coverage

DJI Care Flyaway is an additional benefit included in the DJI Care Refresh plan. It allows you to receive a brand-new replacement drone if your aircraft flies away unexpectedly and cannot be recovered. In the event of accidental loss, simply pay the appropriate service fee to receive a replacement product.

• DJI Care Refresh (1-year plan): 2 replacements and 1 Flyaway claim
• DJI Care Refresh (2-year plan): 4 replacements and 2 Flyaway claims

How to Activate Flyaway Coverage

To use Flyaway Coverage, you must link your DJI account and remote controller to the drone using the DJI Fly app. If this is not done before the drone goes missing, Flyaway replacement service cannot be used.

How to Activate DJI Care Refresh

Activating your plan is quick and easy:

1. Go to the DJI Care Refresh activation page and enter your code.
2. Provide the Care Refresh code, your device’s serial number, and the activator’s details, including name and email address.
3. Once completed, the service plan will be activated and assigned automatically to the correct region. You will receive a confirmation email from DJI.

It is also possible to bind DJI Care Refresh to your product after the initial 48-hour activation period. In that case, you need to submit a verification video showing the condition of the device to DJI.

What Happens If an Accident Occurs?

If your drone is damaged, the process is straightforward. Report the issue and send the damaged equipment to an authorized DJI service center, making sure to mention that you are using DJI Care Refresh. After receiving the repair quotation, you can decide whether to proceed with a paid repair or choose a replacement under the service plan.

1. Report the damage and ship the drone to DJI service, noting that you have DJI Care Refresh.
2. Receive a repair estimate and choose between paid repair or replacement through DJI Care Refresh.
3. If you choose DJI Care Refresh, pay the replacement fee and receive a replacement unit or replacement parts.
4. Your replacement product is delivered with priority shipping, and if you are in the same region where the plan was purchased, shipping may be covered by DJI.

What DJI Care Refresh Covers

With DJI Care Refresh, your DJI Avata 360 is protected against many common accidents, including those caused by pilot error. It is a great choice for hobbyists who want to fly with more confidence.

• User error
• Signal interference
• Collisions
• Water damage (the drone wreck must be delivered to the manufacturer’s service center)
• Falls and crash damage

What DJI Care Refresh Does Not Cover

• Lost or partially lost drone, gimbal, or accessories
• Theft or abandoned product
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Damage occurring outside the validity period of DJI Care Refresh
• Additional costs related to upgrades or performance improvements
• Damage resulting from modifications not compliant with the user manual or from using incompatible batteries or chargers
• Damage caused by unauthorized accessories, batteries, or software

Key Benefits

• Official DJI service protection for DJI Avata 360
• 1-year coverage period
• Up to 2 paid replacements for accidental damage
• Coverage for collisions, crashes, falls, and water damage
• Access to Flyaway Coverage
• Replacement with a new or equivalent-to-new product
• Electronic activation code for fast and convenient setup