DJI Care Refresh Osmo Mobile 8 (2-Year) - Insurance

DJI Care Refresh Osmo Mobile 8 (2 Years) – Protection Plan

Protect your DJI Osmo Mobile 8 with extra peace of mind. With DJI Care Refresh, the replacement fee is just 55 PLN per claim. The 1-year plan includes 2 replacements, while the 2-year plan gives you up to 4 replacements.*

*If you report the incident directly to the manufacturer, the replacement fee may vary depending on the current exchange rate.

Extra Warranty Benefits

DJI Care Refresh also comes with additional perks. If you own one of the selected DJI devices, including Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine, DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, or DJI Action 2, and you do not use any replacement during the coverage period, your warranty will be extended by an additional year as a reward.

How to Activate DJI Care Refresh

Activating your plan is quick and easy:

• Go to the DJI activation page.
• Enter your Care Refresh code, your device serial number, and your personal details such as name and email address.
• Once activated, the service will be automatically assigned to the correct region.
• You will receive your DJI Care Refresh activation confirmation by email.

Had an Accident? Here’s What to Do

If something goes wrong, the process is simple. Just report the issue and send your damaged device to an authorized DJI service center, making sure to note that you have DJI Care Refresh coverage. After receiving the repair quote, you can decide whether you want to proceed with the repair or choose a replacement under the service plan. If you go with the replacement option, simply pay the required fee and your replacement device will be shipped with priority service. Even better, if you are in the same region where the service plan was purchased, shipping costs are covered by the manufacturer.

• Report the issue and send the device to DJI’s German service center with a note that you have DJI Care Refresh.
• Once you receive the repair estimate, choose between standard repair or replacement under DJI Care Refresh.
• If you select DJI Care Refresh, pay the replacement fee and receive another unit or replacement parts, such as a gimbal, camera, or propellers.
• Your replacement product will be delivered with priority shipping at no extra cost.

What Is Not Covered by DJI Care Refresh?

• Lost or partially lost equipment
• Stolen or abandoned products
• Additional accessories
• Intentional loss of the product
• Cosmetic damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Issues that occur after the DJI Care Refresh coverage period ends
• Additional fees related to model upgrades or performance improvements
• Damage caused by modifications not compliant with the user manual, or by using incompatible batteries or chargers
• Damage caused by unauthorized accessories, batteries, or software

Protection Extension Option*

You can extend your DJI Care Refresh coverage for up to 3 years in total. To do this, simply purchase an additional 1-year plan.

• With the 1-year DJI Care Refresh plan, you can extend your protection twice by purchasing two additional 1-year plans: 1-year plan + 1-year plan + 1-year plan.
• With the 2-year DJI Care Refresh plan, you can extend your protection once by purchasing one additional 1-year plan: 2-year plan + 1-year plan.

Please note: it is not possible to extend coverage by purchasing another 2-year plan.

To qualify for an extension, the following conditions must be met:

• You must have purchased DJI Care Refresh in one of the following variants: 1-year plan / 2-year plan / 1-year DJI Care Refresh and DJI Care Refresh+ / 1-year plan with an additional 1-year renewal plan.
• Your current DJI Care Refresh plan must still be valid, or it must have expired no more than 15 days ago.