DJI Care Enterprise Basic Zenmuse S1 - electronic code

DJI Care Enterprise Basic Zenmuse S1 – Electronic Code

Protect your equipment for longer with DJI Care Enterprise Basic Zenmuse S1. This electronic code extends your existing DJI Care Enterprise Basic coverage by an additional 12 months, giving you more peace of mind while flying and using your gear. To activate the extension, you must already have an active base version of the DJI Care Enterprise Basic service. Services can be activated one after another, allowing you to get up to 3 years of DJI Care Enterprise protection in total and extend the manufacturer’s warranty period to 36 months.

• Electronic code for DJI Care Enterprise Basic Zenmuse S1
• Extends coverage by 1 extra year
• Requires an active base DJI Care Enterprise Basic plan
• Possibility to obtain up to 36 months of protection
• Priority service and convenient activation through DJI

Extra Year of Protection

DJI Care Enterprise Basic is designed for users who want to enjoy their equipment with less stress. By purchasing this extension, you add another year of protection to your current plan, which is a great option for hobbyists and enthusiasts who want to keep their setup protected for longer.

Comprehensive Coverage

DJI Care Enterprise is a comprehensive 12-month service created for DJI Enterprise products. It helps reduce the hassle of unexpected incidents during use. In the event of a collision, water damage, signal loss, or a fall, you may receive a replacement device or one in excellent condition without visible signs of use, according to the service terms.

Priority Support Benefits

Users covered by DJI Care Enterprise receive priority treatment, which helps minimize waiting time for replacement service. You also get VIP support when contacting DJI technical assistance, making it easier to get quick answers and efficient help whenever needed.

How Activation Works

After purchasing the DJI Care Enterprise package, the user should visit the DJI website and activate the service by entering the serial number of the device that the protection will be assigned to.

Key Benefits

• Longer protection for your Zenmuse S1 equipment
• Fast and convenient online activation
• Priority replacement handling
• VIP access to DJI technical support
• A practical solution for users who want extra peace of mind

Fee Table

For the latest information about replacement fees, check the selected links below:

• DJI Care Enterprise Basic
• DJI Care Enterprise Plus

What Happens If an Accident Occurs?

Here’s how the process usually works:

1. The user reports the issue and sends the device to the DJI service center in Germany with information that DJI Care Enterprise is active.
2. The user receives a repair quote and decides whether to proceed with a paid repair/replacement or use DJI Care Enterprise.
3. After choosing the DJI Care Enterprise option and paying the required service fee, the user receives a replacement product or replacement parts.
4. The replacement product is shipped with priority handling and free delivery.

Exclusions

DJI Care Enterprise does not cover:

• Lost or partially lost camera, gimbal, or accessories
• Theft or abandonment of the product
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Faults occurring outside the validity period of DJI Care Enterprise