DJI Care Enterprise Basic Matrice 3TD - Electronic Code

DJI Care Enterprise Basic for Matrice 3TD – Electronic Code

Extend your drone protection and enjoy even more peace of mind while flying. DJI Care Enterprise Basic for Matrice 3TD is a one-year extension of the standard DJI Care Enterprise Basic plan. To use this extension, you must already have an active base version of the service. Activated consecutively, the plans can provide up to 3 years of DJI Care Enterprise protection, extending the manufacturer’s coverage period to as much as 36 months.

Why choose DJI Care Enterprise Basic?

• Extra 12 months of protection for your DJI Matrice 3TD
• Electronic code for fast and convenient activation
• Can be activated one after another for up to 3 years of total coverage
• Helps reduce stress in case of collision, water damage, signal loss, or سقوط
• Priority service and faster support from DJI
• Free shipping for replacement delivery

Comprehensive protection for your drone

DJI Care Enterprise is a comprehensive 12-month service created for DJI Enterprise products. It lets you fly with more confidence, knowing that if something goes wrong, you have access to efficient replacement support. In the event of a collision, flooding, signal loss, or a crash, you may receive a replacement device or one in like-new condition, without visible signs of use.

Priority support and VIP treatment

With DJI Care Enterprise Basic, you get priority handling, which helps minimize the waiting time for drone replacement. DJI also offers VIP support privileges, so getting help is quick and hassle-free. One call is often enough to receive fast answers to your technical or service-related questions.

How activation works

After purchasing the DJI Care Enterprise Basic package, simply go to the DJI website and activate the service by entering the serial number of the device you want to assign the protection to. The electronic code format makes the whole process quick and convenient.

What happens if an accident occurs?

1. The user reports the issue and sends the drone to DJI’s service center in Germany, indicating that DJI Care Enterprise is active.
2. The user receives a repair quote and decides whether to proceed with a paid repair/replacement or use DJI Care Enterprise.
3. After choosing the DJI Care Enterprise option and paying the applicable service fee, the user receives a replacement product or replacement parts.
4. The replacement is shipped to the user with priority handling and free delivery.

Important exclusions

DJI Care Enterprise does not cover:

• Lost or partially lost cameras, gimbals, or accessories
• Theft or abandonment of the product
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Failures occurring outside the valid DJI Care Enterprise coverage period
• Additional costs related to upgrades or performance enhancements
• Damage caused by modifications not compliant with the user manual, or by using incompatible batteries or chargers
• Failures resulting from unauthorized accessories, batteries, or software

DJI Care Enterprise Basic for Matrice 3TD is a smart choice for drone users who want extended protection, faster service, and more confidence every time they take off.