DJI Care Enterprise Basic Matrice 3D - Electronic Code

DJI Care Enterprise Basic Matrice 3D – Electronic Code

Give your DJI Matrice 3D even longer protection with DJI Care Enterprise Basic. This electronic code extends your existing basic protection plan by an additional 12 months, helping you enjoy more peace of mind while flying. To activate the extension, you must already have an active DJI Care Enterprise Basic plan. Plans can be activated one after another, giving you up to 3 years of DJI Care Enterprise coverage and extending the manufacturer’s protection period to as much as 36 months.

• Designed for DJI Matrice 3D
• Electronic code for fast and convenient activation
• Extends protection by 1 additional year
• Requires an active DJI Care Enterprise Basic plan
• Possibility to build up to 3 years of total coverage
• Priority support and streamlined replacement process

Extra Year of Reliable Protection

DJI Care Enterprise Basic is a practical protection service created for DJI Enterprise products. With this extension, you can keep your drone protected for longer and reduce the stress that comes with unexpected incidents during use. In the event of issues such as a collision, water damage, signal loss, or a fall, the service helps you get back in the air faster with a replacement device or replacement parts, depending on the case and service option.

Comprehensive Coverage Benefits

Choose extended protection if you want more confidence every time you fly. DJI Care Enterprise Basic offers support that makes ownership easier and helps minimize downtime.

• Protection support for accidental damage scenarios
• Fast access to replacement service
• Ideal for users who want to keep their Matrice 3D protected for longer
• A convenient way to extend the usable support period of your drone

Priority Service and VIP Support

Users covered by DJI Care Enterprise receive priority treatment, which helps reduce waiting time for service and replacement. You also gain access to VIP technical support, making it easier to get quick answers and efficient assistance whenever you need help with your DJI equipment.

How Activation Works

After purchase, simply go to the DJI activation page and assign the service to your device by entering its serial number. The electronic code format makes the whole process quick and convenient, so you can activate your protection without waiting for a physical package.

What Happens If an Accident Occurs?

If your drone is damaged, the process is straightforward:

• Report the issue and send the device to DJI’s service center, noting that you have DJI Care Enterprise coverage.
• Receive a repair assessment and decide whether to proceed with a paid repair or use your DJI Care Enterprise service.
• Once you choose the DJI Care Enterprise option and pay the required service fee, you can receive a replacement product or replacement parts.
• The replacement is handled with priority service, and shipping is included.

Important Exclusions

DJI Care Enterprise Basic does not cover certain situations and items. These include:

• Lost or partially lost cameras, gimbals, or accessories
• Theft or abandonment of the product
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product operation
• Direct or indirect damage caused by force majeure
• Issues occurring outside the validity period of DJI Care Enterprise
• Additional costs related to upgrades or performance enhancements
• Damage caused by modifications not compliant with the user manual
• Damage resulting from incompatible batteries, chargers, unauthorized accessories, or unauthorized software

DJI Care Enterprise Basic Matrice 3D – Electronic Code is a smart choice for users who want to keep their drone protected longer, enjoy faster support, and fly with greater peace of mind.