FAQ | ROMO 2 DJI —Answers to Frequently Asked Questions
DJI ROMO 2 - Frequently Asked Questions
Would you like to find out how the DJI ROMO 2 robot vacuum works, what cleaning modes it offers, and how to care for its battery and accessories?? Below you'll find answers regarding setup, vacuuming, mopping, the charging station, smart features, and operation.
General Information and Configuration
How to Update the Firmware on a ROMO 2 Series Robot ( DJI )?
Open the " DJI " app and tap the device settings icon in the upper-right corner of the home screen. Next, scroll down the page to the Firmware Update. Before starting the update, make sure the robot is in the charging dock and that its battery level is above 20%..
How to Change the Wi-Fi Network on a ROMO 2 Robot from the DJI Series?
To change your Wi-Fi network, add the device again. Open the " DJI " app and tap the icon in the upper-left corner of the home screen to go to the Add Device page. Follow the setup instructions, and when prompted, select the new Wi-Fi network.
Can I use my DJI account in the DJI Home app??
Yes. The " DJI Home" app uses the same account system, so you can log in with your account DJI.
How to Reset All Settings on the ROMO 2 DJI ?
Open the " DJI " app and tap the device settings icon in the upper-right corner of the home screen. Scroll down and open the page Device Info, and then select the option Reset All Settings.
How to Open the Automatic Cover of the ROMO P2 Ultra-Thin DJI Base Station?
Press the base station's power button three times in a row, or tap the base station icon in the app and select Open Cover.
How to Share a ROMO 2 Robot from the DJI Series with Another Person?
First, make sure the other person has a registered account DJI. Open the " DJI Home" app, tap the device settings icon in the upper-right corner of the home screen, scroll down, and select Share Device. Next, tap Add and follow the on-screen instructions.
How to Activate the ROMO 2 Robot from the " DJI " Series?
The ROMO 2 robot from the " DJI " series activates automatically the first time it connects to the Internet. You can check the device's activation time in the Device Info Inquiry on the official website DJI.
What are the network requirements for the DJI nd ROMO 2 series robots??
DJI nd ROMO 2 series robots support 2.4 GHz and 5 GHz Wi-Fi networks. For best results, the device should be within range of a strong and stable signal.
Are the ROMO 2 robots from the " DJI " series waterproof??
No.DJI nd ROMO 2 series devices are not waterproof. Store the robot and its base station in a dry place and keep them away from liquids to prevent damage.
What app should you install before you start using the ROMO 2 DJI??
DJI nd ROMO 2 series robots work with the DJI Home app. Download the latest version from the Downloads on the official ROMO product website.
What to do if the ROMO 2 robotic leg DJI does not extend properly?
Check to make sure that debris isn't blocking the robotic leg's free movement.
Vacuuming, mopping, and the charging station
Can the ROMO 2 DJI clean along edges and in corners??
Yes.DJI nd ROMO 2 series robots use built-in sensors to detect walls and other hard-to-reach areas. While cleaning, they extend the right side brush and the mop to remove dust and other debris along the walls and in the corners.
*Effectiveness may be reduced near highly reflective surfaces or transparent objects.DJI nd ROMO 2 series robots achieve 100% coverage along straight walls, including straight suspended walls, but do not guarantee the complete removal of all dirt from every corner under all conditions. Actual results may vary.
What to do if water streaks remain after mopping?
Flooring materials absorb moisture to varying degrees. The ROMO 2 robots from the " DJI " series offer five levels of water dispensing. Select the level appropriate for your floor type.
What should I do if my ROMO 2 DJI isn't cleaning thoroughly or is leaving dust behind??
Check these three possible causes:
- The dust container is full—please empty it.
- The high-efficiency filter is clogged—clean it.
- Debris has become tangled in the roller brush—clean the brush.
What cleaning modes do the DJI nd ROMO 2 series robots support??
DJI nd ROMO 2 series robots support four cleaning modes:
- vacuuming and mopping,
- vacuuming,
- mopping,
- vacuuming, followed by mopping.
You can also create your own cleaning schedules using the Cleaning Task on the home screen of the " DJI " app.
Does the ROMO 2 DJI skip spots when extending the side brush or mop??
No. The robot first cleans the center of the room, moving along an S-shaped path. The side brush and mop extend only during the final pass along the edge. The areas missed by the extended parts have already been cleaned up during previous passes.
How does the ROMO 2 DJI dry the dust container after cleaning up wet messes??
DJI nd ROMO 2 series robots feature a dustbin drying function. Once cleaning is complete, the container is automatically dried, which helps prevent mold growth and the development of unpleasant odors.
*For information on how to use this feature effectively, see the product page on the official website or the user manual.
Do the ROMO 2 and DJI -series robots offer special cleaning features??
When mopping, robots from the DJI series, such as the ROMO 2, can use a cleaning solution and a floor refresher, which is available exclusively on the ROMO P2 model. This improves the effectiveness of removing greasy stains and cleaning areas where animals spend time.
*For best results and to prevent corrosion, use the genuine ROMO cleaner.
What features does the base station for the ROMO 2 series of DJI robots offer??
The base station offers:
- automatic emptying of the dust container,
- washing mop pads,
- drying mop pads,
- disinfecting the dust bag with UV light,
- automatic dispensing of cleaning solution,
- support for two cleaning agents—available only on the ROMO P2 model,
- self-cleaning of the base station.
*For information on how to use these features effectively, see the product page on the official website or the user manual.
Why doesn't the ROMO 2 DJI empty its dust bin immediately after returning to the charging station??
When the robot returns to the charging station, it does not immediately begin emptying the dustbin. First, the container is dried so that the inside is completely dry. Emptying occurs at the start of the next cleaning cycle, before the robot begins working.
How much water does the ROMO 2 DJI base station use??
Water consumption depends on the area being cleaned, the selected water flow rate during mopping, and how often the robot returns to the station to wash its mops. You can adjust the frequency of returns in the settings.
How loud is the ROMO 2 " DJI " while cleaning??
- In vacuuming and mopping mode, the robot operates at a noise level of approximately 54 dBA.
- When emptying the dust bin in the ultra-slim charging station, the noise level is approximately 63 dBA.
- During drying in the base station, the noise level is approximately 40 dBA.
*The tests were conducted in a controlled environment. Actual values may vary depending on the environment, usage, and firmware version.
Battery and Charging
How much floor space can the ROMO 2 DJI clean on a full charge??
When vacuuming with the suction power set to Quiet A full charge provides approximately 3 hours of use. In a test run, the robot cleaned approximately 178 m², and when it finished, about 12% of the battery power remained.
Actual results may vary depending on the environment, usage, and firmware version.
How long does it take to fully charge the ROMO 2 DJI??
It takes about 2.5 hours to fully charge a ROMO 2 robot from the DJI series, from 0% to 100%..
*The measurement was conducted under laboratory conditions at a room temperature of 25°C, while the robot was in the charging station and the drying function was turned off. Actual values may vary depending on the environment, usage, and firmware version.
Does the ROMO 2 DJI support fast charging??
The ROMO 2 robot from the " DJI " series can recharge approximately 18 Wh of energy* in 30 minutes, providing about 36 minutes of runtime in vacuuming and mopping mode.
*The measurement was conducted under laboratory conditions at a room temperature of 25°C, while the robot was in the charging station and the drying function was turned off. Actual values may vary depending on the environment, usage, and firmware version.
At what temperature can the ROMO 2 be charged DJI??
DJI nd ROMO 2 series robots should be charged at an ambient temperature between 5°C and 40°C..
What is the battery life of the ROMO 2 " DJI "??
Under normal use, the battery life is approximately 2 years or 500 charge cycles. If the robot will not be used for an extended period of time, turn off the base station and store the robot—with the battery charged to about 30%—while it is turned off.
*Battery life test results were obtained under standard laboratory conditions. At an ambient temperature of 25°C, the battery was fully charged to a voltage of 16.6 V using a standard current of 0.5 C, and then discharged at a constant power of 35 W until the voltage reached 12 V. After 800 consecutive cycles, it retained more than 80% of its capacity. At an ambient temperature of 45°C, the same charging and discharging parameters were used; after 500 consecutive cycles, the battery retained more than 80% of its capacity.
What to do if the ROMO 2 DJI won't load?
- Check the power supply. Make sure the base station is properly plugged into an outlet, the power cord is not damaged, and the plug is fully inserted.
- Check the base station indicator light. If the light isn't on, the problem may be with the power supply. Try using a different outlet.
- Check the charging contacts. Remove dust and other debris from them. Gently wipe the contacts with a clean, dry cloth.
- Restart the robot. Turn it off, place it in the charging area of the base station, and make sure there are no obstacles between the robot and the station. You can pull the robot out of the station and push it back in. A beep should confirm that the device has docked properly.
Smart Features and Mapping
What obstacles can the ROMO 2 series robots from DJI detect and avoid??
DJI nd ROMO 2 series robots can detect and avoid common obstacles found in the home, including cables of various thicknesses and objects of varying heights. In standard mode, they detect wires with a diameter of at least 2 mm and obstacles with a height of at least 15 mm. Depending on the size of the obstacle, the device decides whether to drive over it or go around it. The robots also avoid animal droppings.
*This feature works effectively only on surfaces with a recognizable texture and under lighting conditions of at least 0.1 lux. To ensure that the vision positioning system works properly, avoid using the device in areas with highly reflective or mirror-like surfaces. For more detailed information, see the product page on the official website or the user manual..
After relocating the ROMO 2 base station ( DJI ), do I need to recreate the map??
If the base station has been moved only slightly or rotated slightly, it is not necessary to remap. If it has been moved a greater distance or to another room, it is recommended that you recreate the map.
Do I need to recreate the map after rearranging the furniture??
If the furniture layout changes significantly—for example, if the sofa is moved from the living room to the dining room—it is recommended that you redraw the map. After moving a small piece of furniture, this is not necessary.DJI nd ROMO 2 series robots can update their maps in real time while cleaning.
Can the ROMO 2 DJI display images of detected obstacles??
Yes. To enable this feature, open the " DJI Home" app and tap the device settings icon in the upper-right corner of the home screen. Scroll down to the section Obstacle Avoidance Settings and enable the "Obstacle On-Site Photo".
Does the ROMO 2 DJI support remote video and voice calls??
Yes. To set up this feature, open the " DJI Home" app, tap the camera icon in the lower-right corner of the home screen, and follow the on-screen instructions.
Does the ROMO 2 DJI have a pet mode??
Yes. You can mark areas on the map where animals are located. When cleaning these areas, the robot increases its suction power to clean them more thoroughly.
Can the ROMO 2 DJI tect spilled liquids??
Yes. The robot can detect spilled liquids using vision sensors. To enable this feature, open the " DJI Home" app and tap the device settings icon in the upper-right corner of the home screen. Scroll down to the section Obstacle Avoidance Settings and turn on the Liquid Detection.
*This feature works effectively only on surfaces with a recognizable texture and under lighting conditions of at least 0.1 lux. For more detailed information, visit the official website or refer to the product manual.. Detection of transparent liquids works only when the ambient light level is at least 0.1 lux.
Accessories and Consumables
How much floor space can the ROMO 2 DJI clean with a single full tank of clean water??
In vacuuming and mopping mode, when the clean water tank is filled to the MAX mark, the robot can clean approximately 200 m² of floor space.
Actual results may vary depending on the environment, usage, and firmware version.
How often should I replace the dust bag in the ROMO 2 DJI base station??
It is recommended to replace the dust bag after approximately 60 hours of total operation. The actual service life may vary depending on the environment, usage, and firmware version..
How often should I replace the side brush on the ROMO 2 DJI??
It is recommended to replace the side brush after approximately 180 hours of total operation. The actual service life may vary depending on the environment, usage, and firmware version..
How often should you replace the mop pad on the ROMO 2 DJI??
It is recommended to replace the mop pad after approximately 120 hours of total use.. The actual service life may vary depending on the environment, usage, and firmware version..
How often should I replace the roller brush on the ROMO 2 DJI??
It is recommended to replace the roller brush after approximately 300 hours of total operation.. The actual service life may vary depending on the environment, usage, and firmware version..
How often should you replace the high-efficiency filter in the ROMO 2 at DJI??
It is recommended to replace the high-efficiency filter after approximately 180 hours of total operation.. The actual service life may vary depending on the environment, usage, and firmware version..
How long does the cleaning solution for the ROMO 2 " DJI " series robots last??
Each time the mops are washed, about 0.6 ml of cleaning solution is used, and the bottle holds 400 ml. Actual battery life may vary depending on the environment, usage patterns, and firmware version.
How long does the ROMO P2 floor freshener last at DJI??
When mopping, approximately 1.2 ml of floor freshener is used for each mop wash, and the bottle holds 200 ml. Actual battery life may vary depending on the environment, usage patterns, and firmware version.
How high of obstacles can the ROMO 2 DJI overcome with an auxiliary ramp??
When equipped with the auxiliary ramp*, the ROMO 2 robot from the DJI series can navigate thresholds up to 4 cm high. At the location where the ramp is installed, the robot uses it to cross the threshold and does not activate its robotic legs.
*The auxiliary ramp is sold separately.
