FAQ | DJI Osmo Mobile 8P - answers to frequently asked questions

Can I use the DJI OM 7 series magnetic phone mount and the DJI OM multifunction module in conjunction with the DJI Osmo Mobile 8P?

Yes, accessories can be used together:

1. DJI Osmo Mobile 8P can be used with magnetic phone mount from DJI OM 7 series.
2. DJI Osmo Mobile 8P can be used with multifunction module DJI OM.Note, however, that only the DJI OM 2 multifunction module supports video transmission to Osmo FrameTap.When using the first generation module, remote screen viewing will not be available.

What is the difference between the video transmission of the multifunction module and the cloning of the phone screen?

The video transmission system of the multifunction module transmits the live image recorded by the module to the remote screen.This allows you to touch the detection field to instantly enable smart tracking.

Clone phone screen displays smartphone screen on remote screen.This, in turn, allows you to view the DJI Mimo app or the phone's native camera interface directly from the remote screen.It is also possible to use the module's tracking function at the same time.

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How to update software DJI Osmo Mobile 8P?

The DJI Mimo app will automatically notify you when new software is available.Just follow the instructions to perform the upgrade.During the process, make sure the Osmo FrameTap remains connected to the gimbal, the DJI Mimo app is running in the foreground, and the phone is connected to Wi-Fi at all times.

What improvements does DJI Osmo Mobile 8P offer over DJI Osmo Mobile 8?

Osmo Mobile 8P has been improved in several areas, such as:

1.New Osmo FrameTap.This detachable remote touch controller enables:

a.Adjust gimbal parameters and change recording modes.

b.Controlling the multifunction module.Slide to the right to view the live view from the multifunction module.Press the joystick or draw a frame on the screen to immediately lock the object.

c.Control the gimbal from a distance of up to 10 meters - taking photos, recording video, switching between portrait and landscape modes and precise framing.

d.Android phone users can directly clone smartphone screen on Osmo FrameTap controller.IPhone users*, on the other hand, can do so via the DJI Mimo app.

2.Support for the new DJI OM 2 multifunction module (not included in the Standard kit, available for separate purchase), which allows tracking of vehicles and other arbitrary objects*.

3.New magnetic phone holder DJI OM 5 is smaller, lighter and more stable.It offers wider compatibility and an optimized rubber finish that obscures the phone's screen to a lesser extent.

4.Improved tripod design - three legs can be unfolded independently for greater stability on flat surfaces.

*Tracking objects with the multifunction module 2 (excluding people/animals/vehicles): requires manual frame selection.The effective range depends on the size of the object.The subject must have clear contours, high contrast to the background, and occupy more than 10% of the frame.

Which smartphones are compatible?

DJI Osmo Mobile 8P is compatible with most smartphones available on the market.It is recommended to use devices that are 67-84 mm wide, 6.9-11 mm thick and weigh 170-300 g.

How to delete a Bluetooth-paired Osmo Mobile 8P from smartphone memory?

1. Remove "OM8P-XXXXXX"" from your smartphone's Bluetooth settings.
2. Swipe down on the home screen of the remote controller and reset Bluetooth.
3. Press and hold the shutter button and joystick simultaneously for two seconds to remove the paired device.

What is the magnetic force?

The magnetic force of DJI Osmo Mobile 8P is about 40 N - enough to hold an object with a weight equivalent to two 2-liter bottles of beverage.Such a solution provides a secure fixation of the smartphone.

Will the magnetic function interfere with my smartphone or other items?

DJI Osmo Mobile 8P uses a special enclosed magnetic design that does not affect the performance of the mounted smartphone.In some cases, the phone may need to be calibrated due to the compass setting after mounting.To carry it out and restore proper operation, just follow the instructions on the screen.

However, the magnetic design may affect other devices sensitive to magnetic fields.Therefore, do not place DJI Osmo Mobile 8P near bank cards, pacemakers, RAM modules, hard drives and similar items.

When you mount a smartphone on a gimbal and use a wide-angle camera, will the gimbal be visible in the frame?If so, what should be done?

Due to the lens layout and/or non-standard size of smartphones, in some cases the gimbal may be visible in the frame when using a wide-angle camera.

In such situations, you can try the following solution: adjust the position of the magnetic mount by moving it away from the camera until the gimbal is no longer visible in the frame.

What to do if the camera image is tilted when the gimbal is turned on?

1. Check that the magnetic mount is correctly aligned with the mounting area of the gimbal.
2. Make sure the mount is mounted roughly in the middle of the smartphone.
3. If the problem persists, perform automatic calibration and level adjustment of the gimbal in the DJI Mimo app.

Does the Osmo Mobile 8P require balancing before use?

Due to its powerful motors DJI Osmo Mobile 8P does not require accurate balancing.When using the magnetic mount, simply attach it roughly in the middle of the smartphone.

If you are using a phone with a large camera module or additional accessories that may cause you to lose balance, you can use counterweights mounted on the roll axis to improve the balance of the gimbal.

How to activate tracking with a gimbal?

To activate tracking, you can use the Multifunction Module 2 or the DJI Mimo app:

DJI Despite:

1. Press the trigger or joystick to start ActiveTrack.
2. Turn on Smart Capture and tap the detection box in the on-screen camera preview to start ActiveTrack.
3. Draw a frame directly around an object on the screen to activate ActiveTrack.
4. Enable gesture control and use the appropriate gesture to launch ActiveTrack.

Multifunction module 2 + other camera applications:

1. Press the trigger or joystick to start smart tracking.
2. Use the appropriate hand gesture to trigger smart tracking.
3. Touch the detection field on the Osmo FrameTap screen to start smart tracking.
4. Turn on Multi-Subject and tap the detection field on the screen to start smart tracking.

Smart Tracking via Apple DockKit:

On phones that support Apple DockKit, simply enable the native camera app to automatically activate tracking.

Is the gimbal waterproof?

DJI Osmo Mobile 8P and Osmo FrameTap are not waterproof.

Can I use the magnetic phone holder with the case on??

Yes, as long as the combined thickness of the smartphone and case does not exceed 11 mm.

How to get more range of rotation in the tilt axis on a gimbal?

In PTF mode, hold the gimbal in Side Grip position and move the joystick up or down.

In addition, Osmo Mobile 8P users can extend the telescopic boom to a specific length and adjust the angle of the pan axis motor for maximum tilt.

What the mode icons on the gimbal's status panel mean?

The icon in the upper left corner is the system status indicator, and in the lower left corner is the battery level indicator.

The icons on the right correspond to the gimbal modes PTF, PF, FPV and SpinShot.

In which situations you should use the built-in tripod?

The built-in tripod is designed for use on stable, flat surfaces in windless conditions.In other situations, it is recommended to use the DJI OM Grip Tripod, which is available for sale separately.

What is the size of the mounting thread on the bottom of the gimbal?

The mounting hole on the bottom of the DJI Osmo Mobile 8P is a standard 1/4″-20 UNC thread, compatible with most tripods.

Can the gimbal work properly with an additional lens mounted on a smartphone?

It is recommended that the total weight of the smartphone including the additional lens should not exceed 300 g.In addition, take care to balance the gimbal in all three axes and avoid using large and heavy lenses that can affect its performance.

What is the maximum length of the built-in telescopic boom?

The maximum length of the built-in telescopic boom is 215 mm.

What are the functions of the USB-C ports on the roll axis and mount DJI Osmo Mobile 8P?

1. USB-C port on axis roll DJI Osmo Mobile 8P is output port.You can connect the multifunction module 2 to it, or use a smartphone charging cable (15 cm) to power your phone from the gimbal.
2. USB-C port on DJI Osmo Mobile 8P mount is used to charge the gimbal.Use the power cord (50 cm) to connect it to the power supply and charge the device.

Which phones support NFC pairing with DJI Osmo Mobile 8P?

Android phones support NFC pairing and can automatically launch the DJI Mimo app for setup.

Apple DockKit pairing via NFC is supported for iPhones.

After unlocking the iPhone, apply it to the NFC area of the DJI Osmo Mobile 8P to display the DockKit pairing message and connect the devices.

Once paired for the first time, DJI Osmo Mobile 8P will automatically connect to your phone on subsequent uses, making the whole process quick and convenient - no need to reconfigure each time.

What features the Osmo FrameTap offers?

1. Wireless control and backlight adjustment:* from up to 10 meters away, you can take photos, record video and switch between portrait and landscape modes.The bottom left joystick controls the movement of the gimbal or zoom (functions can be switched with the button on the left side of the controller).You can also go to the backlight settings to precisely adjust its brightness and color temperature.
2. Phone screen cloning: view smartphone screen on remote display from up to 25 meters away.**
3. Live view from multifunction module 2: use the touch screen to draw a frame around the subject and start smart tracking.You can also tap the button in the lower left corner to adjust the module's settings.
4. On-screen settings: directly adjust gimbal parameters and change recording modes using the controller's touch interface.

*The floodlight is built into the DJI OM 2 multifunction module and is not included in the standard kit.If you purchase the standard set, you will need to purchase the Multifunction Module 2 separately.

**In tests conducted with the iPhone 14 and OPPO Find X8 Ultra in an open space, without obstructions or interference, the range of video transmission over Wi-Fi was more than 25 m.Performance may vary depending on smartphone brand or model.Refer to actual experience.

How to use the smartphone screen cloning feature and which models are supported?

On the main screen of the controller, swipe left to go to the image upload page.Then select your phone's operating system (iOS or Android) and follow the displayed instructions.To see if your device is supported, visit the official website at DJI for a complete list of smartphone compatibility.

What improvements ActiveTrack 8.0 offers over the previous version?

ActiveTrack 8.0 offers significant improvements in tracking features:

1. Perfect composition: stably holds the subject based on the default position (center of the frame) or user-defined composition.
2. Unwavering stability: in crowded scenes with many people, the gimbal remains focused on the selected subject even if it is momentarily obscured.
3. Smooth tracking: whether the device follows objects or animals (such as cats and dogs), as long as their basic appearance does not change, tracking remains smooth.
4. High-quality effect: during tracking, zoom is handled without losing the subject, providing a naturally smooth result.
5. Smart Capture: in scenes with multiple objects, the DJI Mimo app interface intelligently displays multiple detection fields, and touching one of them triggers ActiveTrack.You can also quickly switch between objects by touching different detection fields.
6. Based on version 7.0, performance in dynamic scenarios such as modern dance solo, basketball and exhibitions has been further optimized.

What are the differences between Timelapse, Motionlapse and Hyperlapse modes?In what situations is it worth using them?

1. Timelapse is suitable for mounting a gimbal on a tripod or base to capture the passage of time in a static scene.
2. Motionlapse lets you record moving timelapse shots from different angles using preset camera positions.
3. Hyperlapse allows users to record everything they pass as they walk while holding a gimbal.ActiveTrack 8.0 provides more flexibility when recording.

Can I set the video resolution in the DJI Mimo app??

Yes, but the range of adjustment depends on the degree of openness of the smartphone API.

Can I record slow motion videos in the app DJI Mimo?

In the case of the iPhone - yes.For smartphones with other operating systems, it depends on the degree of openness of the API provided by the manufacturer.

Can I save the original photos while taking a panorama?

Yes.Go to the camera settings menu, then select More Settings and General.

Can I use Glamour effects for both photos and video?

Yes.Glamour effects are supported during both photo shooting (single and delayed) and video recording at standard settings.Some smartphones support 1080p or 720p filming with Glamour effects enabled.

How to use the ShotGuides feature?

ShotGuides feature is hidden by default.If necessary, go to the camera's settings menu, then select More Settings, General and Show More Modes.When you do this, the ShotGuides feature will be visible in the camera settings.

Which smartphones support automatic app pop-up DJI Mimo in Quick Launch mode?

All iPhone models listed in the smartphone compatibility list support this feature.Before using, consider the following tips:

1. When using for the first time, perform pairing of the device.
2. Make sure your smartphone's system is updated to the latest version.
3. Enable Quick Launch in DJI Mimo and follow the instructions to complete the authorization.

What are the system requirements of a smartphone?

Android 9 or later or iOS 15 or later.

Which smartphone models support Dual Lens Boost during smart tracking?

This feature is available for iPhone 13 Pro, iPhone 13 Pro Max and newer Pro and Pro Max models.

Which Apple Watch and iPhone models are compatible with DJI Mimo app?

Apple Watch models: Apple Watch Series 7/8/9/10/11, Apple Watch SE 2/3, Apple Watch Ultra 1/2 running watchOS 9 or later.No restrictions on iPhone models, but iOS 16 or later is required.Watch control is only available for DJI Osmo Mobile 8P, DJI Osmo Mobile 8, DJI Osmo Mobile 7 series, DJI Osmo Mobile 6 and DJI Osmo Mobile SE series.

How to use DJI Mimo app on Apple Watch?

1. Pair your Apple Watch with your iPhone and update the DJI Mimo app on your iPhone to version 2.0.4 or later.
2. Open the DJI Mimo app on the iPhone, then open it on the Apple Watch to start using the.

What is the quality of video and photos when using DJI Mimo app on Apple Watch?

Due to the video bandwidth limitations of the Apple Watch, there may be differences in the resolution of the live view compared to the camera view of the recording device.In addition, these differences may be different depending on the model of Apple Watch.However, this does not affect the framing or resolution of the final photos and videos.

What features the DJI Mimo app offers on the Apple Watch?

Taking photos, recording video, virtual joystick of the gimbal, ActiveTrack, switching between vertical and horizontal modes, and re-centering the gimbal.

What is the video and remote control range of the DJI Mimo app on the Apple Watch?

Typically, in an open space without obstructions, the effective range is up to about 8 meters.

Can I view my footage after recording it using DJI Mimo app on Apple Watch?

You can check the latest photo and the first frame of the last video recording.

How to extend DJI Mimo app display time on Apple Watch?

You can set the display time to 70 seconds by following these steps: Settings > Display & Brightness > Wake Duration > Wake for 70 Seconds.

Will using DJI Mimo app on Apple Watch interfere with simultaneous use of DJI microphones or other Bluetooth devices?

Due to the characteristics of the Bluetooth connection of Apple devices, simultaneous use is not recommended.*

*When using the microphone DJI, connect the smartphone and the receiver using the included phone adapter.

Can I replace the battery?

There is no battery replacement on the DJI Osmo Mobile 8P.

Does the gimbal support charging during operation?

Yes, you can charge and use the gimbal at the same time.

If there are several Osmo Mobile 8P gimbals nearby, how do I know that I have connected to my?

Each gimbal DJI Osmo Mobile 8P has a sticker with an identification code.You can choose the right device by suggesting its name in the app DJI Mimo.It is also possible to change the name of the device in the application.

How to connect a gimbal to another smartphone?

You can do any of the following:

1. Disconnect the Bluetooth connection to the current smartphone, turn off Bluetooth on the phone, and then pair the gimbal with another device.
2. When the gimbal is on, swipe down on the Osmo FrameTap controller's home screen to reset Bluetooth.
3. Press and hold the shutter button and joystick simultaneously for two seconds to delete the current pairing.Then you can connect the new device.

What to do if the gimbal is connected to the smartphone, but does not work?

Try the following steps:

1. Restart the gimbal.
2. Restart the application DJI Mimo.
3. Remove previous connection in phone's Bluetooth settings.Turn Bluetooth off and on again on your smartphone.

If the above steps don't work, try connecting the gimbal directly using the DJI Mimo app, instead of pairing it through your smartphone's Bluetooth settings.

Whether the power cable (50 cm) and phone charging cable (15 cm) included with the Osmo Mobile 8P can be used interchangeably?

Yes, functionally they are compatible.However, it is not recommended to use the power cable (50 cm) to charge the phone while recording to avoid interference.

How to properly use the magnetic mount with the quick mount system DJI OM?

Magnetic mount with quick-mount system DJI OM is designed specifically for iPhone models that support MagSafe.Make sure your device is compatible, and watch the instructional video for detailed operation information.

What is the difference between tracking using a direct connection to the phone, smart tracking with the DJI OM 2 multifunction module, and smart tracking in the DJI Mimo app??

Direct connection for easy tracking allows you to pair your phone with the gimbal via NFC.You can then track people in the native camera app or any third-party app compatible with Apple DockKit.When using this function, close DJI Mimo and disconnect the multifunction module DJI OM.

Multifunction Module 2 supports both iPhones and Android phones, allowing you to track people, cats, dogs, vehicles or any objects* in the camera's native app and third-party apps.

The DJI Mimo app, available for iPhones and Android phones, allows you to follow people, animals or any objects.It also offers various tracking features such as Dual Lens Boost, Smart Capture and DynamicZoom.

*Tracking objects with the multifunction module 2 (excluding people/animals/vehicles): requires manual frame selection.The effective range depends on the size of the object.The subject must have clear contours, high contrast to the background, and occupy more than 10% of the frame.

In what applications does the multifunction module 2 enable intelligent tracking?

Multifunction Module 2 enables intelligent tracking in the following applications:

1. Native smartphone camera application, such as Cinematic mode on the iPhone.
2. Live broadcasts on apps such as TikTok, YouTube and Instagram.
3. Popular camera applications such as VSCO and B612.
4. Voice and video conferencing calls.
5. Professional camera applications such as Blackmagic Camera and Protake.

Whether front and rear camera tracking is supported?

Yes.Press the release button to detach the module, turn it in the opposite direction and reattach it.

How to wake up the multifunction module 2 from sleep mode?

Module automatically enters sleep mode after about 5 minutes of inactivity.To wake it up, go to live view by swiping to the right on the main screen of the controller, or press the trigger of the gimbal.

How to charge your phone with the gimbal while using the multifunction module 2?

Connect the USB-C port of the multifunction module 2 to your smartphone using the included phone charging cable (15 cm).

Can I precisely adjust the brightness and color temperature of the backlight lamp?

Yes, when paired with DJI Osmo Mobile 8P you gain precise control:

1. Turn on the backlight in the controller settings (default: 5 lux, 2500 K).
2. Move the joystick (up/down/left/right) to adjust values, and touch the screen to switch between brightness control and color temperature control.

What improvements in smart tracking are offered by the multifunction module 2 on the Osmo Mobile 8P compared to the previous generation?

1. It is now possible to track vehicles and any objects*.
2. Video transmission to Osmo FrameTap is supported, allowing you to view live and adjust tracking settings directly on the controller screen.

*Tracking objects with the multifunction module 2 (excluding people/animals/vehicles): requires manual frame selection.The effective range depends on the size of the object.The subject must have clear contours, high contrast to the background, and occupy more than 10% of the frame.

What is Apple DockKit?

Apple DockKit is an object tracking technology developed by Apple.DJI Osmo Mobile 8P supports DockKit, so iOS device users can use this feature without additional apps or accessories.This enables smart tracking in the iPhone's native camera app and in iOS apps that support DockKit, such as Facebook, YouTube and Blackmagic Camera.

Which iPhone models are compatible with Apple DockKit on this gimbal?

To use native DockKit tracking, you need a compatible Apple device - specifically, an iPhone 12 (or later) running iOS 18.5 (or later), except for the iPhone SE (3.generation) and the iPhone 16e.To ensure the best experience and access to all current features, it is recommended that you upgrade to the latest version of iOS.

What to do if I can't pair my device with Apple DockKit?

1.Make sure native DockKit tracking is ready:

• • Check that the phone has a stable network connection and that NFC and Bluetooth are enabled.
  • Make sure your iPhone is model 12 or later with iOS 18.5 or higher.
  • Make sure the gimbal is not connected to another phone.

2.Restart the gimbal, then try pairing again via NFC.

3.If pairing still fails, reset the Bluetooth of the gimbal and try pairing again via NFC.

What to do if Apple DockKit tracking does not activate?

1.Check the NFC connection between your iPhone and DJI Osmo Mobile 8P:

Go to Bluetooth settings, find the device "OM8P-XXXXXX-Dock" and make sure it is paired correctly with your iPhone.

2.Verify that native DockKit tracking is ready:

Make sure your iPhone is model 12 or later with iOS 18.5 or higher.

Make sure the gimbal is not connected to another phone.

Check that the gimbal makes a "nod" motion when the phone is attached.

Verify that the status indicator of the gimbal's functions lights up solid green or flashes green.

Make sure the multifunction module is not connected to the gimbal.

3.Make sure the application you are using supports native DockKit tracking (only camera-related applications are supported).

How the feature status indicator works when tracking Apple DockKit?

1. Steady green light: DockKit is in standby mode and will automatically start tracking when a person appears in the frame.
2. Slow flashing green light: DockKit is actively tracking.

How Apple DockKit selects object for tracking?

1. If the head is not visible, the gimbal will first detect the silhouette and then raise the camera to find and track the head.
2. If a person's head is covered, the gimbal will rotate to track other visible people.
3. If multiple people are detected, the gimbal will adjust the angle and composition to cover as many subjects as possible.
4. When tracking one person, if he or she changes position or turns his or her head, the gimbal will adjust the positioning to maintain optimal framing.
5. When switching between front and rear camera, the gimbal will automatically rotate 180° to quickly change position and continue tracking.
6. If the tracked subject is lost, the gimbal will immediately start tracking a new person who appears in the frame.(It is not possible to return to the previous object.)

After the first connection, do I have to reconnect Apple DockKit on subsequent uses?

After the first connection, all you have to do is turn on Bluetooth and mount your phone on the gimbal.DockKit will automatically connect and there will be no need for re-pairing via NFC.

If the connection does not happen automatically, perform the initial configuration steps again.

How can I remotely control Apple DockKit using Apple Watch?

Once the phone and gimbal are connected via DockKit, open the native camera app on the Apple Watch.Then you can control the rotation of the gimbal, enable smart tracking and use other functions.