FAQ | DJI Osmo 360 II - Answers to Frequently Asked Questions

Camera and Recording

What improvements does the Osmo 360 II ( DJI ) offer compared to the Osmo 360 ( DJI )??

DJI The Osmo 360 II offers the following improvements:

1. Supports native 360° video recording at resolutions up to 8K/60 fps, combining high resolution with a high frame rate.
2. It allows you to record 360° videos with a dynamic range of up to 14.5 degrees [1], preserving as much detail as possible in both the light and dark areas of the image.
3. Offers AI SuperNight 2.0 at resolutions up to 8K/60 fps, improving the quality of recordings in low-light conditions.
4. Both lenses feature an improved ion-sputtering coating that enhances scratch resistance [2]. A design was also implemented that allows for the replacement of the external lens element.
5. Mode Spotlight Follow [3] automatically tracks the subject and helps keep it in the frame. Using DJI, Mimo, or DJI Studio, you can export 4K flat videos without having to manually crop the entire clip.
6. Native 360° 8K/60 fps footage can be processed using AI frame interpolation in DJI Studio to achieve smooth slow-motion playback. The camera also supports 4K/240 fps recording, which allows for up to 64x slow motion in [5] post-production.
7. The camera works with the Osmo All-Scenario Ecosystem [6], which includes, among other features, the Osmo Dual-Direction Quick-Release system and NFC pairing.

1. The dynamic range data were measured under controlled laboratory conditions. For high-contrast scenes, select "Front and Back Metering" in the Metering Mode settings.. In the D-Log M profile, the maximum dynamic range is up to 13.5 stops.
2. An improved coating applied using the ion-sputtering method was used on the surfaces of both lenses.
3. Spotlight Follow mode allows you to export flat videos at resolutions up to 4K/30 fps.
4. For native 8K/60 fps 360° recordings, AI frame interpolation in DJI Studio allows for up to an 8x slow-motion effect. The final resolution of the flat, exported material depends on the cropping settings.
5. The 64x slow-motion feature is supported only on Mac computers with Apple silicon chips.
6. Related accessories are sold separately.

Check it out at DJI Osmo 360 II

What are the benefits of native 360° video recording in 8K/60 fps using the Osmo 360 II fr DJI??

DJI The Osmo 360 II features a high-performance ISP and a 1-inch image sensor*. With native 360° video recording at 8K/60 fps, it offers:

1. smoother dynamic shots and effective reduction of motion blur while maintaining high resolution,
2. smoother playback on NTSC-compatible devices, such as smartphones and computer monitors,
3. the ability to record in 8K resolution with 2x slow motion,
4. Easier merging of footage from different devices thanks to compatibility with common frame rates used in smartphones and portable cameras.

*When recording 360° footage, each of the two CMOS sensors in the Osmo 360 II DJI offers an imaging area equivalent to a 1-inch CMOS sensor with a 4:3 aspect ratio.

How to Protect the Lenses on the Osmo 360 II DJI ?

Both fisheye lenses have undergone multi-layer ion plating and are coated with an ultra-hard optical coating that enhances their resistance to scratches and wear. However, they are still precision optical components, so it’s a good idea to follow a few guidelines:

1. When storing the camera, use a silicone lens cap or a protective case. Before putting it on, check to make sure there is no sand or other debris inside.
2. Before recording, remove the cover or take the camera out of its case and wipe fingerprints and dirt off the lenses.
3. In challenging conditions, you can use transparent lens covers for the DJI nd Osmo 360*.
4. In the event of accidental damage, the outer lens element can be replaced using the Osmo 360 II Lens Replacement Kit**.

*Transparent lens covers for the DJI Osmo 360 are sold separately.

**The Osmo 360 II Lens Replacement Kit is sold separately**.

What resolution settings does the Osmo 360 II DJI support??

Normal Mode - Panoramic:

• 8K: 7680 × 3840 @24/25/30/48/50/60 fps
• 6K: 6000 × 3000 @24/25/30/48/50/60 fps

Normal Mode - Single-Lens:

• 4K (4:3): 3840 × 2880 @25/30/50/60 fps
• 4K (16:9): 3840 × 2160 @25/30/50/60 fps
• 2.7K (4:3): 2688 × 2016 @25/30/50/60 fps
• 2.7K (16:9): 2688 × 1512 @25/30/50/60 fps

Normal Mode - Single-Lens Boost:

• 4K (1:1): 3840 × 3840 @25/30/50/60 fps
• 4K (4:3): 3840 × 2880 @25/30/50/60/100/120 fps
• 4K (16:9): 3840 × 2160 @25/30/50/60/100/120 fps
• 4K (9:16): 2160 × 3840 @25/30/50/60/100/120 fps
• 2.7K (1:1): 2688 × 2688 @25/30/50/60 fps
• 2.7K (4:3): 2688 × 2016 @25/30/50/60/100/120 fps
• 2.7K (16:9): 2688 × 1512 @25/30/50/60/100/120 fps
• 2.7K (9:16): 1512 × 2688 @25/30/50/60/100/120 fps

SuperNight - Panoramic:

• 8K: 7680 × 3840 @24/25/30/48/50/60 fps
• 6K: 6000 × 3000 @24/25/30/48/50/60 fps

SuperNight - Single-Lens:

• 4K (4:3): 3840 × 2880 @25/30 fps
• 4K (16:9): 3840 × 2160 @25/30 fps
• 2.7K (4:3): 2688 × 2016 @25/30 fps
• 2.7K (16:9): 2688 × 1512 @25/30 fps

How does the Osmo 360 II DJI make the selfie stick invisible?? What to Keep in Mind When Using This Feature?

DJI Osmo 360 II It has two fisheye lenses, each of which captures an image with a field of view exceeding 180°. The camera combines images from both lenses and uses the area where they overlap to “remove” the selfie stick located below the camera.

For best results, we recommend using the official Invisible Selfie Stick*. The camera and the selfie stick should be aligned in a perfectly straight line.

The effect may not work properly if the adjustable quick-mount adapter positions the camera at an angle relative to the selfie stick or if the connection point is not aligned with the camera's front-to-back plane.

*The Invisible Selfie Stick is sold separately.

What is the safe connection distance for the Osmo 360 II DJI??

To achieve the best results when stitching a panoramic image, it is recommended to maintain a distance of at least 0.75 m between the Osmo 360 II DJI and the subject being filmed. At shorter distances, the images from the left and right lenses may differ significantly, which can result in unnatural stitching or image irregularities.

*When using the Osmo 360 Invisible Waterproof Case underwater, the safe distance for image alignment is 1 m.

What video formats does the Osmo 360 II from DJI support??

The camera supports the OSV for panoramic videos and MP4 (HEVC) for flat recordings.

Does the Osmo 360 II DJI allow you to switch lenses while recording in Single-Lens mode??

Yes.DJI The Osmo 360 II allows you to switch seamlessly between lenses while recording in Single-Lens mode without interrupting the recording. This feature is supported for recording settings up to and including 5K/60 fps.

Can the Osmo 360 II DJI record slow-motion videos??

Yes. In Panoramic mode, the Osmo 360 II DJI supports up to 8x slow motion at 4K/240 fps. In Single-Lens mode, you can record flat videos with up to 4x slow motion at 4K/120 fps.

What is the D-Log M color profile in the Osmo 360 II DJI??

D-Log M is a color profile that offers greater flexibility in post-production. It brightens shadows and dims highlights, thereby preserving more image detail. The recordings have lower saturation and contrast, but contain more information about color and brightness, which makes them easier to edit later.

How to Export Photos and Videos?

There are three ways to do this:

1. Connect your camera to the " DJI " app and download content from the microSD card or internal storage to your smartphone.
2. Use a card reader to transfer files from a microSD card to your computer or phone.
3. Swipe down on the camera preview screen, select Settings, and set the appropriate USB mode. Next, connect the camera to a computer or compatible smartphone using a USB-C cable, and export the files from the internal memory or microSD card.

Where are videos saved on the Osmo 360 II DJI??

Recordings are saved to a microSD card inserted into the camera or to the device's internal memory.

Does the Osmo 360 II DJI use fixed-focal-length lenses??

Yes.DJI The Osmo 360 II uses two fixed-focal-length fisheye lenses.

Can I record HDR videos with the DJI Osmo 360 II??

DJI The Osmo 360 II records in high dynamic range by default, so it does not offer a separate HDR mode. You can further enhance the image in post-production using the HDR features in DJI Mimo or DJI Studio.

How to Use Spotlight Follow Mode on the Osmo 360 II DJI ?

Spotlight Follow* mode automatically detects and tracks a subject in 360°, capturing both the shot of the subject and the view from the subject's perspective. This feature can be used, among other things, while skiing, biking, and in follow-cam shots.

The first time you use it, you can use the Register Subject. When a registered object enters the frame, the camera will automatically detect it and begin tracking it.

To change the object you're tracking, double-tap the white frame on the screen. A green box indicates that a new object has been locked. If the camera loses track of the object, the frame will turn red. After more than five seconds out of range, a message will appear indicating that the object has been lost. In that case, you'll need to restart the tracking manually.

360° videos recorded in Spotlight Follow mode can be exported as flat videos in DJI or DJI Studio without manually cropping the tracked subject.

*Spotlight Follow mode allows you to export flat videos at resolutions up to 4K/30 fps.

DJI nd Osmo 360 II User Guide

Which app lets you control the DJI Osmo 360 II using a smartphone??

The app is used to control the camera DJI Even though. It allows you to sync photos and videos, as well as edit and share content.

How to Activate the Osmo 360 II DJI ?

1. Download the " DJI " app by scanning the QR code displayed on the camera screen or through the app store.
2. Press and hold the Quick Switch button to turn on the Osmo 360 II DJI .
3. Turn on Wi-Fi and Bluetooth on your mobile device.
4. Launch DJI Mimo and tap the camera icon on the home screen to connect to the DJI Osmo 360 II.
5. Once you connect the camera to the app, a message regarding activation will appear. Follow the instructions displayed in the app.

How to Update the System Software on the Osmo 360 II DJI ?

DJI, even though it automatically sends notifications about available updates. Follow the on-screen instructions to install them.

How to switch between the front and rear lenses?

Tap the icon for switching between the front and rear cameras in the lower-right corner of the touchscreen, or press the physical button located in the same spot, which is used by default to switch between cameras.

Does the screen support touch controls??

Yes. Using the touchscreen, you can adjust settings, switch modes, play back videos, and use other camera features.

Does the Osmo 360 II DJI support voice control??

Yes.DJI The Osmo 360 II supports voice commands in English and Mandarin. It is recommended to use Voice Control within 1 meter of the camera and in a relatively quiet environment.

Commands in English:

• Start Recording
• Stop Recording
• Take a Photo
• Shut Down

Does the Osmo 360 II DJI support gesture control??

Yes. The camera detects gestures made with either hand from a distance of up to 2 m*. Raise your open hand to start or stop recording a video or to take a photo.

*Actual range may vary with future system software updates.

Does the Osmo 360 II DJI support the Twist Shot feature??

Yes. Rotate the selfie stick twice around its axis, each time by more than 45°, to take a photo or start or stop recording a video.

How to Start a Live Stream on the Osmo 360 II at DJI ?

1. Update the system software at DJI Osmo 360 II and DJI to the latest version, then connect the camera to the app.
2. Go to the preview at DJI and select Single-Lens mode. The "Livestream" option will appear on the right.
3. Tap "Livestream" to open the settings.
4. Select a streaming platform and tap "Start Livestream Settings". Connect to a secure Wi-Fi network with Internet access and configure the transmission settings.
5. Log in to your account on the selected platform, complete the required identity verification, and accept the required terms and conditions.
6. Once you've finished setting it up, tap "Start Livestream".

How to Achieve a 64x Slow-Motion Effect?

Record a 360° video in 4K/240 fps in Pano Slow Motion mode, then apply an 8x slow-motion effect in DJI Studio* to create a 360° video in 4K/1920 fps. This allows you to achieve a 64x slow-motion effect and export flat videos.

*This feature is supported only on Mac computers with Apple silicon chips.

How to Share a Recorded Video?

You can save the video to your smartphone and share it directly, or use DJI to upload the footage and share the generated link..

How to manually set camera settings such as shutter speed and ISO?

1. On the Osmo 360 II's " DJI " preview screen, tap the image and sound settings icon on the right, turn on PRO mode in the upper-right corner, and then set Exposure to M (Manual) to adjust the shutter speed and ISO.
2. At DJI, tap the “..." on the preview screen and turn on PRO mode. Next, return to the preview screen and select the image and audio settings to change the shutter speed and ISO.

Does the Osmo 360 II ( DJI ) support sleep mode??

Yes. When the camera is on, press and hold the Quick Switch button to enter sleep mode. To wake it up, press Quick Switch once. Pressing the Shutter/Record button once also activates the SnapShot feature.

What is the SnapShot feature in the Osmo 360 II DJI??

When the Osmo 360 II DJI is turned off, press the Shutter/Record button to quickly start the camera and begin recording using your preconfigured SnapShot settings. Once recording is complete, the camera will turn off automatically if no action is taken for 3 seconds.

Can I adjust the playback volume on the Osmo 360 II DJI??

Yes. Tap the Volume icon in the upper-right corner of the playback screen to turn the sound on or off. Press and hold the icon to adjust the volume.

Battery and Charging

What is the operating time of the Osmo 360 II DJI??

When recording 8K/30 fps panoramic videos, the operating time is up to 100 minutes or up to 120 minutes after enabling Endurance Mode*.

*Tests were conducted under laboratory conditions at a temperature of 25°C while recording 360° videos in 8K/30 fps with the screen turned off and Wi-Fi, Gesture Control, Voice Control, and Editing Assistant disabled. The data were obtained in a controlled environment and should be considered for reference purposes only. When activating and using the Osmo 360 II at DJI in the European Union and the United Kingdom, actual battery life may vary due to local regulations regarding the product's operating temperature. Actual operating time may vary depending on usage conditions.

Does the Osmo 360 II DJI support fast charging??

Yes. You can use a USB-C charger that supports the standard PD 3.0 with an output power of at least 30 W.

Can I use the Osmo 360 II DJI while it's charging??

Yes, you can use the Osmo 360 II DJI camera while it's charging.

Are the Osmo Action series batteries compatible with the Osmo 360 II DJI??

Yes. The following are supported:

• Osmo Action Extreme Battery Plus (1950 mAh),
• Osmo Action Extreme Battery (1770 mAh).

Application and Editing

Which phones and computers is the DJI Osmo 360 II camera compatible with??

The current list of phones and computers compatible with the DJI Osmo 360 II can be found in the Downloads section for this model.

How to Edit Videos Recorded with the DJI Osmo 360 II Using Desktop Software?

Instructions for editing Osmo 360 II DJI footage using the computer software can be found in the instructional video available in the product's Downloads section.

How to Use the ND Filter Features?

Update DJI Studio or DJI to the latest version. In Motion Blur mode You can adjust the settings of the ND filters.

This feature is currently supported only on Mac computers with Apple silicon chips at DJI Studio and on iPhone 14 and later models at DJI. Although.

Accessories

Is the Osmo 360 II quick-release mount DJI compatible with cameras from the Osmo Action or Osmo Nano series??

The mount is compatible with the bidirectional magnetic quick-release clips for the Osmo Nano and Osmo Action 6. It is not recommended to use it with other cameras. Although they can be physically connected using their quick-connect fittings, the magnetic connection is too weak.

What accessories are available for the Osmo 360 II from DJI??

DJI The Osmo 360 II offers a wide range of accessories designed for various applications. Detailed information can be found on the product page.

Can accessories for the Osmo 360 II ( DJI ) be used with other products from the Osmo DJI series??

DJI The Osmo 360 II features an improved design with a bidirectional magnetic quick-mount system, making it compatible with bidirectional magnetic quick-mount accessories for the Osmo Action.

How to Attach Various Accessories to the Osmo 360 II DJI ?

1. Official accessories can be attached directly using the quick-mount system.
2. Other accessories can be mounted using the standard 1/4" threaded hole on the bottom of the device.

Can accessories for action cameras from other manufacturers be mounted on the Osmo 360 II at DJI??

Yes. You can use third-party accessories with a quick-mount adapter.

Is the Osmo Curved Adhesive Base Max reusable??

No. Osmo Curved Adhesive Base Max* uses 3M adhesive and is not reusable.

*The Osmo Curved Adhesive Base Max is available for purchase separately.

How scratch-resistant are the clear lens covers for the DJI Osmo 360?? Do they scratch easily and affect the quality of recordings??

The surface of the transparent lens covers for the DJI Osmo 360* is coated with a multi-layer hardening coating that enhances scratch and abrasion resistance while minimizing the impact on image quality.

The covers are resistant to minor scratches during everyday use, but since they are made of plastic, you should still handle them with care. In the event of severe scratches, it is recommended that the covers be replaced so that they do not degrade the quality of the recordings.

*Transparent lens covers for the DJI Osmo 360 are sold separately.

Can the transparent lens covers for the DJI Osmo 360 be used underwater??

No. The transparent lens covers for the DJI Osmo 360* are splash-resistant only.

Before use, thoroughly clean the area around the lens and the lens caps themselves to remove fingerprints, oil stains, and other dirt. Dirt on the inner or outer surface of the lens or lens caps may affect image quality.

Do not use the covers during water sports, in the rain, or in the snow, as they may fog up. If the inside of the covers fogs up, wipe them down with a soft cloth before use.

*Transparent lens covers for the DJI Osmo 360 are sold separately.

What precautions should be taken when installing or removing the transparent lens covers for the Osmo 360 DJI??

Before installation, thoroughly clean the surface of the lenses and the inside of the lens caps* with a lens cleaning cloth.

To install the cover, hold it in place with your fingers from the outside. First, align the lower latch with the bottom of the lens and press it down. Next, gently press the top latch into the slot at the top of the camera until you hear a click. Install the cover on the other side in the same way.

After installing both covers, wipe them down on the outside to remove fingerprints, grease marks, and other dirt.

To remove the cover, gently lift the top latch with your thumb while pressing the tab at the top of the latch, and then slide the bottom latch down along the slot. Do not use excessive force.

*Transparent lens covers for the DJI Osmo 360 are sold separately.

How does the Osmo 360 Invisible Waterproof Case eliminate image distortion underwater??

DJI The Osmo 360 II uses fisheye lenses, in which the refraction of light underwater can cause image distortion. The Osmo 360 Invisible Waterproof Case* uses a specially designed optical system that corrects these distortions.

At the same time, the housing remains invisible in the recordings, allowing for a clear and accurately rendered image.

*For diving, we recommend using the Osmo 360 Invisible Waterproof Case, available for separate purchase. It allows you to record underwater at depths of up to 50 m. The data were obtained under controlled water pressure conditions at the DJI laboratory and should be considered for reference purposes only. Actual performance may vary depending on diving conditions and the condition of the product. When using the housing underwater, the safe distance for image alignment is 1 m.

Usage and Other Information

Why does the Osmo 360 II DJI get hot during use??

When using demanding recording modes, such as 8K/60 fps panoramic videos, the camera consumes more power, which may cause a noticeable increase in temperature. The device may also get warm during long recording sessions or when held in your hand for an extended period of time.

How to Prevent the Camera from Overheating?

1. Adjust the recording settings. Select a lower resolution and frame rate, such as 6K/24 fps or 6K/30 fps, to reduce power consumption and limit overheating.
2. Optimize your camera settings. Turn off the screen while recording, and turn off Wi-Fi if you don't need it.
3. Take care of your surroundings. Use the camera in a well-ventilated area to facilitate heat dissipation.

Can I replace the lens on the Osmo 360 II DJI??

Yes.DJI The Osmo 360 II is designed to allow for lens replacement. In the event of accidental damage, you can replace the outer lens yourself using the Osmo 360 II Lens Replacement Kit*.

*The Osmo 360 II Lens Replacement Kit is sold separately.

How to Clean the Lenses on the Osmo 360 II from DJI ?

1. Remove dirt from the lenses using a lens-cleaning cloth. Dust from the crevices around the lenses can be removed with a blower bulb or a cotton swab.
2. To remove water marks, greasy smudges, or fingerprints, apply a few drops of lens cleaning solution to a cleaning cloth designed for this purpose, and then clean the lens using circular motions.

Can the Osmo 360 II DJI connect via Bluetooth or Wi-Fi??

Yes.

Is the DJI Osmo 360 II camera waterproof??

Yes.DJI The Osmo 360 II can be used underwater at depths of up to 10 m without an additional housing*. When diving, we recommend using the Osmo 360 Invisible Waterproof Case**, which allows you to record at depths of up to 50 m***.

*Before use, make sure the battery compartment cover and the USB-C port cover are securely closed. It is not recommended to use the camera without an additional housing during extended underwater recording or in locations where it is exposed to high-pressure water..DJI The Osmo 360 II is IP68-rated for water resistance. Do not use the camera in hot springs or in extreme underwater conditions, and do not allow it to come into contact with corrosive liquids or liquids of unknown composition. Due to the convex design of fisheye lenses, the refraction of light underwater can cause image distortion and misalignment..

**The Osmo 360 Invisible Waterproof Case is sold separately. When using it underwater, the safe distance for image alignment is 1 m.

***The data were obtained under controlled water pressure conditions at the DJI laboratory and should be considered for reference purposes only. Actual performance may vary depending on diving conditions and the condition of the product.

What precautions should be taken when using the Osmo 360 II DJI underwater without an additional housing??

1. Before use, make sure the battery compartment cover and the USB-C port cover are securely closed.
2. The camera is waterproof to a depth of 10 m without an additional case. However, due to the convex nature of fisheye lenses, light refraction can cause distortions and image stitching errors; therefore, recording underwater without a waterproof housing is not recommended.
3. Do not use the camera in hot springs or in extreme underwater conditions. Do not immerse it in unknown or corrosive liquids.
4. After using the camera underwater, rinse it with clean water and let it dry completely before using it again.

*When diving, we recommend using the Osmo 360 Invisible Waterproof Case, sold separately, which allows you to record at depths of up to 50 m. The data were obtained under controlled water pressure conditions at the DJI laboratory and should be considered for reference purposes only. When using the housing underwater, the safe distance for image alignment is 1 m.

What microSD cards does the Osmo 360 II DJI support??

Recommended microSD card models:

• Kingston CANVAS Go! Plus 64GB U3 A2 V30 microSDXC
• Kingston CANVAS Go! Plus 128GB U3 A2 V30 microSDXC
• Kingston CANVAS Go! Plus 256GB U3 A2 V30 microSDXC
• Kingston CANVAS Go! Plus 512GB U3 A2 V30 microSDXC
• Kingston CANVAS Go! Plus 1TB U3 A2 V30 microSDXC
• Lexar Professional SILVER PLUS 64GB U3 A2 V30 microSDXC
• Lexar Professional SILVER PLUS 128GB U3 A2 V30 microSDXC
• Lexar Professional SILVER PLUS 256GB U3 A2 V30 microSDXC
• Lexar Professional SILVER PLUS 512GB U3 A2 V30 microSDXC
• Lexar Professional SILVER PLUS 1TB U3 A2 V30 microSDXC

Which Bluetooth headphones are compatible with the DJI Osmo 360 II??

DJI The Osmo 360 II supports the following Bluetooth headphones:

• AirPods 3
• AirPods 4
• AirPods Pro 2
• AirPods Pro 3
• Sony WH-1000XM5
• Bose QuietComfort Ultra II
• HUAWEI FreeBuds 6
• OnePlus Buds 4
• OPPO Enco X3
• RESO Pilot Pro
• RESO Pilot Neo
• Cardo EDGE
• SENA 50S
• Hengjiang C50 Heavy Bass Headset
• VIMOTO V11X
• VIMOTO V9S/X
• VIMOTO V10S/X
• VIMOTO V11S/X
• AiRide G9+
• LEXIN G2P
• ASMAX F1 Pro

What to do if dust or sand gets inside the Osmo 360 II DJI ?

DJI The Osmo 360 II is dustproof. However, if dust gets inside the device and cannot be removed, please contact the after-sales service department at DJI to arrange for repairs..