DJI Osmo Mobile 8 FAQ - Frequently Asked Questions

What improvements does DJI Osmo Mobile 8 offer over DJI Osmo Mobile 7/7P?

DJI Osmo Mobile 8 has been improved in several areas, including:

1. The axis of rotation (pan) supports unlimited 360° rotation for greater flexibility when recording panoramas and intelligent tracking.
2. Multifunctional module DJI OM now supports pet tracking (cats and dogs only).
   
3. You can tilt the pan axis forward to record low-angle shots while holding the gimbal in a standard grip.
   
4. The gimbal supports direct connection to your phone*, enabling tracking in the camera's native app, and a new pan axis status indicator reports real-time tracking. In addition, compatibility with Apple DockKit allows smart tracking in more than 200 iOS apps, covering a wide range of recording scenarios.
   
5. Improved magnetic phone holder offers a more secure grip.
   
6. The roll axle is equipped with an output port (USB-C) for charging the phone.
   
7. The roll axle has a counterweight mounting hole for better balance when using smartphones with large camera modules or additional accessories.
   

*For a full list of compatible smartphones, visit the official website DJI.

Which smartphones are compatible?

DJI Osmo Mobile 8 is compatible with most smartphones on the market. The recommended width of the phone is 67-84 mm, thickness is 6.9-10 mm, and weight is 170-300 g.

Fly in and see DJI Osmo Mobile 8

*A full list of compatible models is available on the official website DJI.

How to delete DJI Osmo Mobile 8 after connecting to a smartphone via Bluetooth?

1. Remove "OM8-XXXXXX" in smartphone's Bluetooth settings.
2. Press and hold the shutter/record buttons, the switch and the trigger simultaneously for 1 second to forget the paired device.

What is the magnetic force?

The magnetic force of DJI Osmo Mobile 8 is about 40 N, equivalent to the weight of two 2-liter bottles of beverage. This provides a secure and stable mount for the smartphone.

Does the magnetic function interfere with or affect the operation of the smartphone or other objects?

DJI Osmo Mobile 8 uses a special closed magnetic design that does not affect the performance of the attached smartphone. However, some phones may require calibration after installation. To resume normal use, just follow the instructions displayed on the smartphone screen.
Magnet can affect other magnetically sensitive products. Do not place the device near bank cards, pacemakers, RAM, hard drives, etc.

Will the gimbal appear in the camera view when the smartphone is mounted on it and I am using a wide-angle camera? If so, what should be done?

Due to the layout of wide-angle lenses and/or the irregular size of smartphones, in some cases the gimbal may be visible in the frame.
In this situation, you can try the following steps: Adjust the position of the phone's magnetic clamp by moving it away from the camera until the gimbal is not visible in the camera view.

What to do if the camera image is tilted when the gimbal is turned on?

1. Check that the magnetic mount is properly aligned with the mounting surface of the gimbal.
2. Make sure the magnetic holder is mounted roughly in the middle of the phone.
3. If the problem persists, perform automatic gimbal calibration and leveling adjustment in the DJI Mimo app.

Does DJI Osmo Mobile 8 require balancing before use?

Not. Thanks to powerful motors, accurate balancing DJI Osmo Mobile 8 is not necessary. Just place the magnetic holder roughly in the middle of the phone.
For smartphones with large camera modules or additional accessories, counterweights can be attached to the roll axis mounting hole to improve balance.

How to activate tracking with a gimbal?

You can activate tracking in five ways:

1. Multifunction module + other camera applications: press the trigger once or make a specific hand gesture.
2. Only DJI Mimo: press the trigger once to activate ActiveTrack mode.
   
3. Only DJI Mimo: enable Smart Capture and tap the detection field in the preview to enable ActiveTrack mode.
   
4. Only DJI Mimo: draw a frame around the object with your finger to activate ActiveTrack mode.
   
5. Only DJI Mimo: enable gesture control and make the appropriate gesture to activate ActiveTrack mode.

Is the gimbal waterproof?

Gimbal DJI Osmo Mobile 8 is not certified waterproof, not waterproof.

Can I use the magnetic phone holder with the case on??

Yes, if the total thickness of the smartphone with the case does not exceed 10 mm.

How to get a larger rotation angle with a gimbal?

In PTF mode, hold the gimbal in Side Grip position and move the joystick up or down.
Users of DJI Osmo Mobile 8 can also extend the boom and change the angle of the pan axis motor for maximum tilt.

What mode icons are on the gimbal's status panel?

The top left icon shows the system status, and the bottom left icon shows the battery charge level.
The icons on the right represent the gimbal modes PTF, PF, FPV and SpinShot.

In which situations you should use the built-in tripod?

The built-in tripod is designed for use on stable, flat surfaces in windless conditions. In other situations, it is recommended to attach a tripod DJI OM Grip Tripod (available for sale separately).

What size is the mounting hole on the bottom of the gimbal?

The mounting hole on the bottom of DJI Osmo Mobile 8 is a standard 1/4″-20 UNC port, compatible with most tripods.

Can the gimbal be used normally when an external lens is connected to the smartphone?

It is recommended that the total weight of the smartphone with the external lens should not exceed 300 g. Balance the gimbal on all three axes and avoid using lenses that are too large or heavy, which can affect the operation of the device.

What is the maximum length of the built-in boom?

The maximum length of the built-in boom is 215 mm.

What are the functions of the side dial on DJI Osmo Mobile 8?

The side dial DJI Osmo Mobile 8 offers the following functions:

1. Primary functions:
   One-press: switch between zoom and focus.*
   Rotation: zoom or focus adjustment.*
   
2. Enhanced functions with multifunction module:
   Hold: turn on/off the backlight lamp.
   One press: switch between brightness and color temperature control.
   Two presses: switch between zoom/focus and light control.*
   Rotation: adjust brightness or color temperature.

*Requires application DJI Mimo.

What are the features of the USB-C ports on the roll axis and the mount DJI Osmo Mobile 8?

1. The USB-C port on the roll axis is an output port - connect your phone to it with a charging/recording cable (15 cm) so the gimbal provides power.
2. The USB-C port on the mount is used to charge the gimbal - use the power cable (50 cm) and connect the device to the power adapter to charge it.

Which phones support NFC pairing with DJI Osmo Mobile 8?

Android smartphones* support NFC pairing and can automatically launch the DJI Mimo app.
While iPhones* support Apple DockKit pairing via NFC.
After unlocking the iPhone, tap the NFC zone on DJI Osmo Mobile 8 to bring up DockKit and connect the devices.
Once paired for the first time, DJI Osmo Mobile 8 will connect automatically on subsequent uses - no reconfiguration required.

*The full list of compatible phones is available on the official website DJI.

What improvements ActiveTrack 7.0 has over the previous version?

ActiveTrack 7.0 offers significant improvements:

1. Perfect composition - ActiveTrack 7.0 mode stably keeps the subject in the center of the frame or in the position indicated by the user.
   
2. Stable tracking - in multiplayer scenarios, even if the subject briefly leaves the frame, you can quickly and accurately resume tracking when it reappears in the frame.
   
3. Smooth tracking - whether the gimbal follows objects or animals (such as cats and dogs), as long as their basic appearance remains unchanged, tracking is seamless.
   
4. Excellent effect quality - the zoom function is supported without interrupting object tracking, providing a naturally smooth effect.
   
5. Smart Capture - in scenarios with multiple objects, the application interface DJI Mimo intelligently displays multiple detection fields. Touching such a field allows you to start ActiveTrack. You can also quickly switch between objects by touching different detection fields.
   
6. Dual Lens Boost - uses the smartphone's tele and wide-angle lenses simultaneously, minimizing tracking gaps.

What are the differences between Timelapse, Motionlapse and Hyperlapse? In what situations is it worth using them?

1. Timelapse is suitable for mounting a gimbal on a tripod or base to record the passage of time in a still scene.
   
2. Motionlapse allows users to record moving timelapse footage from different angles with preset camera positions.
   
3. Hyperlapse allows you to capture everything around you while holding the gimbal in your hand and moving around. ActiveTrack 7.0 provides more options for flexible filming.

Can you set the video resolution in the DJI Mimo app??

Yes. However, the extent of adjustment depends on the degree of openness of the API of a given smartphone.

*The full list of compatible smartphones is available on the official website DJI.

Can you record slow motion videos in the app DJI Mimo?

On an iPhone - yes. For smartphones with other operating systems, it depends on the openness of the API provided by the manufacturer.

*The full list of compatible smartphones is available on the official website DJI.

Is it possible to save the original photos while taking a panorama?

Yes. You can enable the function to save unconnected panorama photos in the camera settings in Panorama mode.

Can you use Glamour effects for both photos and videos?

Yes. Glamour effects are supported when taking photos (single and self-timer) and recording video in standard specifications. Some smartphones support 1080p or 720p filming with Glamour effects enabled.

*The full list of compatible smartphones is available on the official website DJI.

How to use the ShotGuides feature?

You can enable the ShotGuides function in two ways:

1. Launch DJI Mimo, select Video mode and point the camera at the object or scene. DJI Osmo Mobile 8 will automatically analyze the content in the frame and suggest appropriate shot tips. Touch to switch to the ShotGuides function.
   
2. Launch DJI Mimo and tap the ShotGuides icon to access this feature.

Which smartphones support auto-open feature DJI Mimo apps for quick launches?

All iPhone models listed in the list of compatible smartphones support this feature. Before use, remember the following steps:

1. The first time you use it, go through the process of pairing the device.
   
2. Make sure your smartphone's operating system is updated to the latest version.
   
3. Enable Quick Launch in DJI Mimo and follow the instructions to complete the authorization.
   

*For a full list of compatible smartphones, visit the official website DJI.

What are the system requirements for smartphones?

Android 8 or later, iOS 12 or later.

Which smartphone models support Dual Lens Boost in smart tracking mode?

iPhone 13 Pro, iPhone 13 Pro Max and newer Pro and Pro Max models.

Which Apple Watches and iPhones are compatible with the DJI Mimo app?

Apple Watch models: Apple Watch Series 7/8/9/10, Apple Watch SE 2, Apple Watch Ultra 1/2, running watchOS 9 or later.
There are no restrictions on iPhone models, but the operating system must be iOS 16 or later.
Remote control via watch only applies to DJI Osmo Mobile 8, DJI Osmo Mobile 7 series, DJI Osmo Mobile 6 and DJI Osmo Mobile SE.

How to use DJI Mimo app on Apple Watch?

1. Pair your Apple Watch with your iPhone and update the DJI Mimo app on your iPhone to version 2.0.4 or later.
   
2. Open DJI Mimo on your iPhone, then launch DJI Mimo on your Apple Watch to get started.
   

*For more information, visit the official website at DJI, where an instructional video is available.

What is the quality of video and photos when using DJI Mimo app on Apple Watch?

Due to Apple Watch's video bandwidth limitations, there are differences in the resolution of the live view compared to the camera view of the recording device. These differences may also depend on the Apple Watch model. However, this does not affect framing support or the resolution of the final video and photos.

What features the DJI Mimo app offers on the Apple Watch?

Taking pictures, recording videos, virtual joystick of the gimbal, ActiveTrack, switching between portrait and landscape modes and re-centering the gimbal.

What is the video and remote control range of the DJI Mimo app on the Apple Watch?

Typically, in an open space without interference, the effective range is up to 8 m.

Can I view recordings made with DJI Mimo app on Apple Watch?

You can check out the latest photo and the first frame from the latest video you recorded.

How to extend the display time of DJI Mimo apps on the Apple Watch screen?

You can set the display activity time to 70 seconds by following these steps:
Settings > Display & Brightness > Wake Duration > Wake for 70 Seconds.

Does using DJI Mimo on Apple Watch interfere with DJI microphones or other Bluetooth devices??

Due to the characteristics of Bluetooth connectivity on Apple devices, simultaneous use of multiple connections is not recommended.

*When using the microphone DJI, connect the smartphone and the microphone receiver using the included phone adapter.

Can the battery be replaced?

No, DJI Osmo Mobile 8 does not have replaceable batteries.

Does the gimbal support charging during operation?

Yes, the gimbal can be used while charging.

If there are several gimbals nearby DJI Osmo Mobile 8, how to check if the connection has been established with my device?

Each gimbal DJI Osmo Mobile 8 has a sticker label with an identification code. You can select a gimbal by device name in the app DJI Mimo. It is also possible to change the name in the application.

How to connect a gimbal to another smartphone?

You can do any of the following:

1. Remove the Bluetooth connection to the current smartphone, disable Bluetooth on the phone and pair the gimbal with another device.
2. When the gimbal is on, press the shutter/record buttons, the toggle switch, and the trigger at the same time, hold for two seconds to remove the existing connection, and then connect the gimbal to another smartphone.

What to do when the gimbal is connected to the smartphone, but does not work properly?

Try the following steps:

1. Restart the gimbalal.
2. Restart the application DJI Mimo.
3. Delete previous connection in smartphone's Bluetooth settings. Turn Bluetooth off and on again.

*If the above steps do not work, try connecting to the gimbal directly through the DJI Mimo app instead of pairing the devices in your phone's Bluetooth settings.

Are the power cable (50 cm) and phone charging/sound recording cable (15 cm) included with DJI Osmo Mobile 8 interchangeable?

No, for the following reasons:

1. The power cable does not support USB signal transmission, so it cannot be used for audio recording.
2. The hardware design of charging a smartphone through the multifunction module differs from that used in the gimbal mount.

How to properly use the magnetic quick mount DJI OM?

The magnetic quick mount DJI OM is designed specifically for iPhones that support MagSafe. Make sure your device is compatible and watch the instructional video on how to use it.

What's the difference between tracking when directly connected to a phone, smart tracking with the DJI OM multifunctional module, and smart tracking in the DJI Mimo app??

Direct phone connection for tracking allows you to pair your smartphone with the gimbal via NFC. Once paired, objects can be tracked in the camera's native app or in any Apple DockKit-compatible app. This feature is supported on iPhones 12 and newer, running iOS 18.5 or higher (except iPhone SE 3. generation and iPhone 16e). When using this function, close the DJI Mimo application and disconnect the multifunction module DJI OM.
The multi-function module supports both iPhones and Android smartphones, allowing you to track people, cats and dogs in the camera's native app and in third-party apps.
The DJI Mimo app, available for iPhones and Android smartphones*, allows you to track people, animals or any object. It also offers various tracking features such as Dual Lens Boost, Smart Capture and DynamicZoom.

*The full list of compatible smartphones is available on the official website DJI.

In which applications does the multifunctional module enable intelligent tracking?

1. The multifunction module enables intelligent tracking in the following applications:
   
2. Native camera application on smartphone, such as movie mode on iPhone.
3. Live streaming apps such as TikTok, YouTube and Instagram.
   
4. During voice and video conference calls.
   
5. Using professional photography applications such as Blackmagic Camera and Protake.

How to use a gimbal together with a smartphone's audio recording function?

Follow the instructions below when using DJI Mic 3, DJI Mic Mini or the DJI Mic 2 transmitter:

1. Unfold the gimbal and mount the phone. Attach the multifunction module to the magnetic phone holder. Connect your phone to the USB-C port of the multifunction module with a charging/recording cable. If your smartphone has a Lightning port, you need to buy a separate charging/recording cable (USB-C to Lightning).
   
2. Remove the transmitter and enter pairing mode:
   DJI Mic 3/DJI Mic Mini: hold down the power button to turn on the unit, then the pairing button until the system status LED starts flashing alternately blue and green.
   DJI Mic 2: hold down the record button to enter Bluetooth pairing mode - the system status LED will light up blue. Then hold down the pairing button until the LED starts flashing blue. Once successfully connected to the multifunction module, the LED will glow solid blue.
   
3. Hold down the Bluetooth color temperature/pairing adjustment button on the multifunction module until the wireless microphone status indicator starts flashing green rapidly. After a successful connection, the LED will turn solid green.
   
4. After pairing, press the power button on the DJI Mic Mini transmitter to activate the noise cancellation function.
   

*For more information, see the instructional video available on the official website DJI.

Which microphone models are compatible with audio recording function?

DJI Mic 3 / DJI Mic Mini / DJI Mic 2 Transmitter.

Whether front and rear camera tracking is supported?

Yes, the device supports front and rear camera tracking thanks to a magnetic, detachable design for easy switching.

How to wake up the multifunction module from sleep mode?

When the multifunction module is not used for 5 minutes, it automatically enters sleep mode to save power. You can wake it up by pressing the gimbal trigger once.

How to charge your phone using the gimbal while using the audio recording function?

Double-pressing the M button on the gimbal triggers smartphone charging via the multifunction module. Pressing twice again disables the charging function.

Can you precisely adjust the brightness and color temperature of the backlight lamp?

When working with DJI Osmo Mobile 8, you can precisely adjust the brightness and color temperature of the lamp using the side knob:

1. Hold the side knob to turn on the light (default brightness: 5 lux, color temperature: 2500 K).
2. Press once to switch between brightness and color temperature adjustment.
   
3. Turn the dial to adjust the brightness or color temperature - there are 8 levels to choose from for each.
   
4. Hold again to turn off the light.

Is the multifunction module designed for DJI Osmo Mobile 8 interchangeable with the multifunction module for DJI Osmo Mobile 7P?

Yes, you can use the DJI Osmo Mobile 7P module interchangeably.

What improvements in smart tracking does the multifunction module for DJI Osmo Mobile 8 have compared to the previous generation?

Multi-function module DJI Osmo Mobile 8 now supports tracking cats and dogs in addition to tracking people. For best results, it is recommended to use this feature with one animal.

What is Apple DockKit?

Apple DockKit is an object tracking technology developed by Apple. DJI Osmo Mobile 8 supports DockKit, so iOS users can use this feature without additional apps or accessories. This enables smart object tracking in the iPhone's native camera app and in third-party apps that support DockKit, such as Facebook, YouTube and Blackmagic Camera.

Which iPhone models are compatible with Apple DockKit for this gimbal?

To use DockKit's native tracking features, you need a compatible Apple device - specifically, an iPhone 12 or later, running iOS 18.5 or higher, except for the iPhone SE (3. generation) and iPhone 16e. For best results and access to the latest features, it is recommended to upgrade to the latest version of iOS.

What to do if I can't connect to Apple DockKit?

1. Make sure native DockKit tracking is up and running:
   Check that the phone has a stable network connection and that NFC and Bluetooth are enabled.
   Confirm that the iPhone you are using is a model 12 or later, running iOS 18.5 or higher.
   Make sure the gimbal is not connected to another phone.
   
2. Restart the gimbal and try pairing the devices again using NFC.
   
3. If pairing still fails, reset the Bluetooth of the gimbal and try again to connect via NFC.

What to do if Apple DockKit tracking does not activate?

1. Check the NFC connection between your iPhone and DJI Osmo Mobile 8:
   Go to Bluetooth settings, find the device "OM8-XXXXXX-Dock" and make sure it is paired correctly with the iPhone.
   
2. Verify that native DockKit tracking is up and running:
   Confirm that the iPhone you are using is a model 12 or later, running iOS 18.5 or higher.
   Make sure the gimbal is not connected to another phone.
   Check that the gimbal makes a "nodding" motion when the phone is attached.
   Check that the function status indicator on the gimbal is solid green or flashing green.
   Make sure the multifunction module is not connected to the gimbal.
   
3. Make sure that the application you are using supports native DockKit tracking (only applications related to camera functions are supported).

How the feature status indicator works when tracking Apple DockKit?

1. Steady green light: DockKit is in standby mode and will automatically start tracking when a person appears in the frame.
   
2. Slow flashing green: DockKit is actively tracking the object.

How Apple DockKit selects object for tracking?

1. If the head is not visible, the gimbal will first detect the silhouette of the body and then raise the camera to find and track the head.
   
2. If a person's head is obscured, the gimbal will rotate to track other visible people.
   
3. If several people are detected, the gimbal will adjust the angle and composition to capture as many of them as possible.
   
4. When tracking one person, if he or she turns his or her head or moves, the gimbal will adjust the frame accordingly to maintain an optimal shot.
   
5. When switching between front and rear cameras, the gimbal automatically rotates 180° to quickly reposition itself and continue tracking.
   
6. If the tracked subject disappears from the field of view, the gimbal will immediately start tracking a new person who appears in the frame (it cannot lock on to the previous subject again).

Is it necessary to reconnect Apple DockKit after the first connection the next time you use it?

After the first connection, all you have to do is turn on Bluetooth and mount your phone on the gimbal. DockKit will connect automatically and there will be no need for NFC re-pairing.
If the connection does not happen automatically after some time, follow the steps from the initial configuration again.

How to remotely control Apple DockKit tracking with Apple Watch?

Once the phone and gimbal are connected via DockKit, open the native camera app on the Apple Watch. You can then control the rotation of the gimbal, enable smart tracking and use other features.