DJI Care Refresh DJI Mavic 3 Cine (2 years) - INSURANCE

DJI Care Refresh for DJI Mavic 3 Cine (2-Year Plan) – Reliable Protection for Your Drone

Fly with more confidence and worry less about unexpected accidents. DJI Care Refresh for the DJI Mavic 3 Cine is a 2-year service plan that gives you comprehensive protection for your drone, including accidental damage caused by collisions, falls, or water contact. For a small additional replacement fee, you can take advantage of up to 4 replacements within 2 years. The replacement unit will be new or equivalent to new in both performance and reliability.

Why choose DJI Care Refresh?

• 2-year protection plan for DJI Mavic 3 Cine
• Up to 4 replacements for accidental damage
• Covers damage caused by collisions, falls, water contact, and operator error
• Replacement product is new or equivalent to new
• Includes access to Flyaway Coverage
• Official manufacturer warranty remains valid during the service period
• Option to extend coverage for an additional year with an extra 1-year plan

Replacement and Flyaway service costs for DJI Mavic 3 Cine

For the DJI Mavic 3 Cine, the cost of each replacement under DJI Care Refresh is 759 PLN. The Flyaway Coverage service fee is 3349 PLN.

*If the claim is submitted directly to the manufacturer, the replacement amount may vary depending on the current exchange rate.

Flyaway Coverage – extra peace of mind

Flyaway Coverage is an additional benefit included in DJI Care Refresh that lets you get a brand-new drone if your previous one flies away unexpectedly and cannot be recovered. In the event of accidental loss, simply pay the appropriate service fee to receive a replacement product.

• 1-year plan: 2 replacements and 1 Flyaway Coverage claim
• 2-year plan: 4 replacements and 2 Flyaway Coverage claims

How to activate Flyaway Coverage

To use Flyaway Coverage, you must link your DJI account and remote controller with the drone in the DJI Fly app. If this is not done before the incident occurs, the flyaway replacement service cannot be used.

Extra warranty benefit

Selected DJI devices, including the DJI Mavic 3 Cine, may qualify for an extra reward. If you do not use any replacement during the validity period of your DJI Care Refresh plan, you may receive an additional 1 year of warranty coverage.

How to activate DJI Care Refresh

1. Activate your code on the official DJI Care activation page.
2. During activation, provide the Care Refresh code, your device’s serial number, and the contact details of the person activating the plan.
3. Once completed, the service plan will be activated and assigned automatically to the correct region. You will receive confirmation by email.

You can also bind DJI Care Refresh to your product after 48 hours from activation by submitting a verification video showing the condition of the device to DJI.

What happens if an accident occurs?

The process is simple and hassle-free. Report the issue and send the damaged drone to an authorized DJI service center, making sure to mention that you have DJI Care Refresh. After receiving the repair quote, you can decide whether to proceed with the repair or choose a replacement under the service plan.

1. Report the fault and send the drone to a DJI service center with a note that you are covered by DJI Care Refresh.
2. Receive a repair quote and decide whether to repair the drone or use the replacement option.
3. If you choose DJI Care Refresh, pay the replacement fee and receive another unit or replacement parts, depending on the case.
4. Your replacement product is shipped with priority service, and shipping may be covered by the manufacturer if you are in the same region where the plan was purchased.

What is covered by DJI Care Refresh?

With DJI Care Refresh, your DJI Mavic 3 Cine is protected against many of the most common drone accidents, including incidents caused by user error.

• User error
• Signal interference
• Collision damage
• Water damage or sinking (the drone wreckage must be delivered to the service center)
• Accidental falls

What is not covered?

• Lost or partially lost drone, gimbal, or accessories
• Theft or abandoned products
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product performance
• Direct or indirect damage caused by force majeure
• Damage occurring outside the DJI Care Refresh coverage period
• Additional costs related to upgrades or performance improvements
• Damage caused by modifications not compliant with the user manual or by incompatible batteries and chargers
• Damage resulting from unauthorized accessories, batteries, or software