DJI Care Enterprise Basic Zenmuse L2 - Electronic Code

DJI Care Enterprise Basic for Zenmuse L2 – Electronic Code

Protect your Zenmuse L2 for even longer with DJI Care Enterprise Basic in a convenient electronic code version. This package extends your existing DJI Care Enterprise Basic coverage by an additional 12 months, giving you extra peace of mind while flying, creating, and working with your equipment.

To activate the extension, you must already have an active DJI Care Enterprise Basic base plan. Services can be activated consecutively, allowing you to enjoy up to 3 years of DJI Care Enterprise protection in total and extend the manufacturer’s coverage period to 36 months.

• Electronic code – fast and convenient activation
• 1 extra year of protection for Zenmuse L2
• Requires an active base DJI Care Enterprise Basic plan
• Up to 3 years of total protection with consecutive activation
• Priority service and VIP technical support
• Support in case of collision, water damage, signal loss, or سقوط/fall-related incidents

Extra 12 Months of Coverage

DJI Care Enterprise Basic is a practical way to extend the standard protection period for your equipment. If you want to keep your Zenmuse L2 protected for longer and reduce the stress connected with unexpected incidents, this extension is a smart choice.

Comprehensive Equipment Protection

DJI Care Enterprise is a 12-month protection service created for DJI Enterprise products. It helps you worry less about accidental damage during use. In the event of a collision, water damage, signal loss, or a fall, you can receive a replacement device or a unit in excellent condition without visible signs of use.

Priority Service and VIP Support

Users covered by DJI Care Enterprise receive priority handling, which helps minimize replacement waiting time. You also get access to VIP technical support, so getting help is faster and more convenient whenever questions come up.

How Activation Works

After purchasing the DJI Care Enterprise Basic package, simply visit the DJI activation page and assign the service to your device using its serial number. The electronic code format makes the whole process quick and hassle-free.

Why It’s Worth It

• More confidence when using your Zenmuse L2
• Extended product protection beyond the standard period
• Fast support in the event of unexpected damage
• Convenient online activation with an electronic code

Fee Tables

For the latest information about replacement-related service fees, check the documents below:

- DJI Care Enterprise Basic

- DJI Care Enterprise Plus

What Happens If an Accident Occurs?

1. The user reports the issue and sends the product to DJI’s service center in Germany, with a note that DJI Care Enterprise is active.
2. The user receives a repair estimate and decides whether to proceed with a paid repair/replacement or use DJI Care Enterprise coverage.
3. After choosing DJI Care Enterprise, the required service fee is paid and the user receives a replacement product or replacement parts.
4. The replacement item is delivered with priority shipping at no additional delivery cost.

Exclusions

DJI Care Enterprise does not cover:

• Lost or partially lost cameras, gimbals, or accessories
• Theft or abandonment of the product
• Damage caused by flying in unsuitable weather conditions
• Transmitters and additional accessories
• Intentional loss of the drone
• Cosmetic housing damage that does not affect product operation
• Direct or indirect damage caused by force majeure
• Failures occurring outside the DJI Care Enterprise validity period
• Additional costs related to upgrades or performance improvements
• Damage resulting from modifications not compliant with the user manual, or from using incompatible batteries or chargers
• Damage caused by unauthorized accessories, batteries, or software